BSOD after sleep mode, error 0x000000f4


  1. Commodent
    Posts : 3
    Windows 7 Home Premium x64
       New #1

    BSOD after sleep mode, error 0x000000f4


    When my computer has been in sleep mode for a couple of hours and I wake it up, it runs fine in 10 seconds until I get this annoying bluescreen, and the computer turns itself off. The problem seemed to appear after I downgraded from Windows 8 Pro to Windows 7 Home Premium OEM. I've tried reinstalling Windows 7, and the only difference is that it doesn't happen as often as before. Before it would crash after some minutes in sleep mode. Now it must have been in sleep mode for at least one hour. I have used Windows 7 on my computer before, and I have never ever experienced problems like this.
    The reason why there are not so many dump-files is because of the clean install. I can say that all previous crashes also were related to csrss.exe (and some ntosrknl.exe).

    I've tried getting help from the Microsoft Community, but that didn't seem to help. I have tried:
    - Running Malwarebytes
    - RunningSystem File Check
    - Full diagnostic scan of SSD
    - Clean install

    Bugcheck:
    Bugcheck - Pastebin.com
      My Computer
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  3. Commodent
    Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       New #2

    This time the PC had only been in sleep mode for 30 minutes, and when it started again I didn't even see a bluescreen before it turned itself off. This happened after I installed the bluetooth driver earlier today.

    New error code: 0x0000007a
      My Computer
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  4. Dsprague
    Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       New #3

    Please ensure that your SSDs firmware is up to date, also please enable Driver Verifier. Here is a tutorial on how to do that if you dont know already:

    Driver Verifier - Enable and Disable

    WARNING: this may cause your system to not be able to boot into windows normally, if this happens please Boot into Safe Mode and then Disable Driver Verifier, once you have had a crash after Driver verifier has been enabled please post back here with your new set of crash dumps the same way you posted the first time.
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  6. Commodent
    Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       New #4

    I ran driver verifier, and the computer ran smoothly (I think) for a couple of errors. I then got a BSOD that wasn't really a BSOD, just black. In event log it said it had error code 0x0000007a. Today when I started the computer again I instantly got a bluescreen with error code 0x0000000a. I restarted the computer fine, and turned of driver verifier.

    I have included a zip-file with logs and dumps: http://sdrv.ms/10GRGZ7
      My Computer
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  7. Dsprague
    Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       New #5

    ok looks like it is your audio driver, you can update that from Here
      My Computer
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