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Windows 7: BSOD problem

20 Jan 2013   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us see.

Now you use the computerr, and come back with a further crash report, if any.


My System SpecsSystem Spec
.
20 Jan 2013   #22
Brunolechef

Birmingham
 
 

ive had a BSOD now once when trying to download steam, another when restarting to get back onto the comp the , here is the file. Attachment 251132
what do i do now?
My System SpecsSystem Spec
20 Jan 2013   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Brunolechef View Post
ive had a BSOD now once when trying to download steam, another when restarting to get back onto the comp the , here is the file. Attachment 251132
what do i do now?
Unfortunately the zip contains no more crash dump.
My System SpecsSystem Spec
.

20 Jan 2013   #24
Brunolechef

Birmingham
 
 

so what does that mean?
My System SpecsSystem Spec
20 Jan 2013   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That means, there was no BSOD.
My System SpecsSystem Spec
20 Jan 2013   #26
Brunolechef

Birmingham
 
 

there was two? ive still got DV running, so if there's another one ill give you the results
could this be due to hardware? or is definatly software?
cheers
My System SpecsSystem Spec
20 Jan 2013   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Check that crash dump recording is properly configured.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
20 Jan 2013   #28
Brunolechef

Birmingham
 
 

i dont understand, i downloaded it, and the it said it has successfully been added to registry, then i searched it, now what do you want me to do?
My System SpecsSystem Spec
20 Jan 2013   #29
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

What did you search?
My System SpecsSystem Spec
20 Jan 2013   #30
Brunolechef

Birmingham
 
 

for the minidump like i was told and in there were the files:
011913-28735-01.dmp
011913-32729-01.dmp
012013-23821-01.dmp
012013-25740-01.dmp
012013-26083-01.dmp

so what do i do now?
cheers bruno
My System SpecsSystem Spec
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