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Windows 7: BSOD problem

20 Jan 2013   #51
Brunolechef

Birmingham
 
 

how do i find out what hard-drive ive got?


My System SpecsSystem Spec
.
20 Jan 2013   #52
x BlueRobot

 

Did you run full scans with both of those programs provided, what were the results?

I need to know the results of the steps you have taken so far, I have instructed this a few times already.
My System SpecsSystem Spec
20 Jan 2013   #53
Brunolechef

Birmingham
 
 

the full system scans have not finished, atm the malware bytes is doing it and then i will start on MSE. Malware has no objects detected now
My System SpecsSystem Spec
.

20 Jan 2013   #54
Brunolechef

Birmingham
 
 

Malwarebytes Anti-Malware 1.70.0.1100
Malwarebytes : Free anti-malware download

Database version: v2013.01.20.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Scott :: SCOTT-PC [administrator]

20/01/2013 19:24:52
mbam-log-2013-01-20 (19-24-52).txt

Scan type: Full scan (C:\|D:\|E:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 310715
Time elapsed: 22 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


for the malware
My System SpecsSystem Spec
20 Jan 2013   #55
x BlueRobot

 

Okay that good, post the results of MSE when it has completed.
My System SpecsSystem Spec
20 Jan 2013   #56
Brunolechef

Birmingham
 
 

when on device manager i saw a problem with my graphics card ( NVidia GTX 650) saying : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
My System SpecsSystem Spec
20 Jan 2013   #57
x BlueRobot

 

Scan for any missing, modified or corrupted protected Windows files with:You may have failing hard-drive or a corrupted Registry.
My System SpecsSystem Spec
20 Jan 2013   #58
Brunolechef

Birmingham
 
 

do this after all the steps you told me to do before or now?
My System SpecsSystem Spec
20 Jan 2013   #59
x BlueRobot

 

  1. Post results of MSE
  2. Complete SFC /Scannow
  3. Complete hard-drive tests
My System SpecsSystem Spec
20 Jan 2013   #60
Brunolechef

Birmingham
 
 

the scan is nowhere near done, its less tan a quarter done?
is this problem definetly software related ?
My System SpecsSystem Spec
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 BSOD problem




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