Windows 7: BSOD and Crashes on Boot

Pherank · 19 Jan 2013

I'm experiencing more boot problems after the latest Win 7 updates. I've rolled back and installed them a few at a time, but it doesn't seem to help things. Thanks for the help!

Specifics are attached...

Arc · 20 Jan 2013

Hello Pherank.

Symantec Extended File Attributes

Code:

fffff880`03a194a8  fffff880`012f0ca6Unable to load image \SystemRoot\system32\drivers\NISx64\1309000.009\SYMEFA64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEFA64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
 SYMEFA64+0xe3ca6

Description here: Driver Reference Table - SYMEFA64.SYS

Norton Internet Security

Code:

fffff880`03a192c8  fffff880`02e269f0Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x269f0

Description here: Driver Reference Table - SYMEVENT64x86.SYS

Symantec Real Time Storage Protection

Code:

fffff880`03a19290  fffff880`08afa110Unable to load image \SystemRoot\System32\Drivers\NISx64\1309000.009\SRTSP64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
 SRTSP64+0x2f110

Description here: Driver Reference Table - SRTSP64.SYS

Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

Let us know the results.

Pherank · 28 Jan 2013

Thanks, Arc. I did go ahead and remove NIS (with the Norton Removal Tool), and installed Windows Security Essentials/Malwarebytes, etc. It was rough going in the beginning - the OS was not happy about the NIS removal (perhaps Norton mucked up some registry settings), and refused to boot for a long while. Wouldn't even run the Win 7 disc utilities properly (kept dying in the middle of load). But I finally got things to boot, and slowly put things back together, downloaded various updates and all that. It has been a few days and I've gone without any boot issues for 2 1/2 days. So about time. I've had constant boot issues with Win 7 for almost 4 years now. When it runs, it does just fine, but when the OS refuses to do the basics and recognize drives, boot sector, etc., it is a major headache.

I'm finally going for the ultimate fix:
A 27-inch iMac, Parallels to run any Windows apps, and the new Fusion drive which opens my apps and documents (mostly Adobe programs) at blinding speeds (I played around on someone else's new iMac and was hooked). The problem is the long wait to receive a system due to Apple's order backup, and the less than stellar graphics card (but still adequate).

**Pauly** · 28 Jan 2013

Havent you read the forum rules, swearing is not allowed

Pherank · 28 Jan 2013

Quote: Originally Posted by Pauly

Havent you read the forum rules, swearing is not allowed

Ha! I suppose you could look at it that way. But I'll be running Win 8 on Parallels, and will no doubt have more issues to share on the forum.

My work involves testing on both platforms so it's a necessary part of the job.

Windows 7: BSOD and Crashes on Boot

BSOD and Crashes on Boot problems?