Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 0x3b both idle and playing

20 Jan 2013   #1
elbondish

Windows 7 Ultimate x64
 
 
BSOD 0x3b both idle and playing

Hello!

Since two days back Ive had some problems with random BSOD. All of them gives the same STOP code: 0x00...03b.
Im having a hard time figuring out whats causing it and the hole thing with reading dump files is all new to me. So I would really appreciate if you could help me or point me in the right direction.

I think its got to be something with some drivers. Most likely the GPU ones since it started after I tried to install a new graphic card. The new card didnt send any signals to the monitor so I put the old one back and after a couple of hours the first BSOD appeared.


My System SpecsSystem Spec
.
21 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello elbondish.

Scan the system for possible virus infection.
Code:
fffff880`0e185608  fffff880`06f55952Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x1c952
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one, too.

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Update Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC driver from Realtek

The Display driver you are using is problematic. Roll back to a stable earlier one.
Let us know the results.
My System SpecsSystem Spec
26 Jan 2013   #3
elbondish

Windows 7 Ultimate x64
 
 

Hello again!

I thought I would brief you on how things went.

I followed all the steps you provided and along the way almost at every step I got a BSOD and a lot of different Codes causing the crash. Ive done a sf_diagnostic gathering from the latest BSOD thats added to this post.

For example when I did the WDO full scan the computer crashed twice. Same with WSE full scan. When I tried to do the short scans they both worked and no threats were found.

When I removed all programs except the anti virus to start with windows I got a 7E BSOD when I applied the changes.

Had a crash when I reinstalled the graphic drivers. I think this was caused by a express install instead of a clean one. After the restart windows made a hdd check which passed with a problem but during login I got a 1E crash and at the restart after this crash I got a 3B at login as well. After the 3B crash the computer worked for a while without crashes but at the next start up I got a BSOD code 34 and a 1A which made me wonder if my RAM was the problem.

What I didn't mention was that I installed a new set of RAM three days before the first BSOD. I didn't think they were the problem but after the 1A crash I tried to replace them with my old ones and after that the computer have not had any crashes even thought I have been playing games and such.

Can you see in the BSOD reports if the rams were the problem or shall I do a memory test on the new pair?
My System SpecsSystem Spec
.

26 Jan 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

There is a probability that it may be RAM, but the dumps are not saying it precisely.
Code:
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000001238, The subtype of the bugcheck.
Arg2: fffffa8009f02010
Arg3: 0000000000000802
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_1238

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002f8a0ef to fffff80002e99fc0

STACK_TEXT:  
fffff880`08acc678 fffff800`02f8a0ef : 00000000`0000001a 00000000`00001238 fffffa80`09f02010 00000000`00000802 : nt!KeBugCheckEx
fffff880`08acc680 fffff880`0193beb2 : 00000000`000004e6 fffffa80`09f02010 fffffa80`07d08118 00000000`000004e7 : nt!MmFreePagesFromMdl+0x5f
fffff880`08acc6e0 fffff880`0193b7df : fffffa80`07d08118 00000000`00000000 fffffa80`07da9ec6 fffffa80`00000000 : rdyboost!ST_STORE<SMD_TRAITS>::StReleaseRegion+0x4e
fffff880`08acc740 fffff880`0193a4ce : fffffa80`07d080b0 00000000`00000001 fffffa80`07d080b0 00000000`00000001 : rdyboost!ST_STORE<SMD_TRAITS>::StDmCleanup+0x183
fffff880`08acc780 fffff880`01939a27 : fffffa80`07d080b0 00000000`00000001 fffffa80`07d080b0 fffff880`08accb60 : rdyboost!SMKM_STORE<SMD_TRAITS>::SmStCleanup+0x7a
fffff880`08acc7c0 fffff880`0193998a : fffff880`0195c8f0 00000000`00000008 fffffa80`07d080b0 fffff880`0195c870 : rdyboost!SMKM_STORE_MGR<SMD_TRAITS>::SmStoreMgrCallback+0x4b
fffff880`08acc800 fffff880`019604b8 : fffff880`0195c870 fffff880`08accb60 00000000`00000000 fffffa80`07c13c58 : rdyboost!SMKM_STORE_MGR<SMD_TRAITS>::SmCleanup+0x9a
fffff880`08acc830 fffff880`01941b26 : fffffa80`0a043990 fffffa80`0a043990 fffff683`00000000 00000000`00000000 : rdyboost!SmdRBContextShutdown+0x94
fffff880`08acc870 fffff800`031b0687 : 00000000`00000000 fffffa80`0a075760 fffffa80`0a075878 fffffa80`0a043990 : rdyboost!SmdDispatchDeviceControl+0x3ce
fffff880`08acc8d0 fffff800`031b0ee6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`08acca00 fffff800`02e99253 : fffff880`08accb60 0000007f`ffffffff fffffa80`098e0520 00000980`00000000 : nt!NtDeviceIoControlFile+0x56
fffff880`08acca70 00000000`77b6138a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`012fee08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77b6138a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
rdyboost!ST_STORE<SMD_TRAITS>::StReleaseRegion+4e
fffff880`0193beb2 33d2            xor     edx,edx

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  rdyboost!ST_STORE<SMD_TRAITS>::StReleaseRegion+4e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: rdyboost

IMAGE_NAME:  rdyboost.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7982e

FAILURE_BUCKET_ID:  X64_0x1a_1238_rdyboost!ST_STORE_SMD_TRAITS_::StReleaseRegion+4e

BUCKET_ID:  X64_0x1a_1238_rdyboost!ST_STORE_SMD_TRAITS_::StReleaseRegion+4e

Followup: MachineOwner
---------
Anyway, as it is not crashing after changing the RAM, you need to test the RAM that was in use in the earlier time.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
My System SpecsSystem Spec
Reply

 BSOD 0x3b both idle and playing




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing Dota 2 | 0x3B
I uploaded the log from sf diagnostic tools
BSOD Help and Support
BSOD playing BF4 , error 0x3B
hi every one i have formatted my pc and installed windows 7 because a lot of bsod in windows 8 i have bsod when i was playing bf4 so please if any one can help me to know what is the reason of bsod i upload the minidump files in attachment
BSOD Help and Support
BSOD whenever playing games, 0x1E or 0x3B
Hi everyone, So sorry to be just dropping in--I've been lurking since my first laptop (now on third) and I've been able to fix BSODs just reading. But this one's really a pain. I get BSODs whenever I game--this happens whatever game I play, sometimes a few minutes after I start, sometimes a...
BSOD Help and Support
BSOD playing League of Legends, error 0x3B
Hello everyone, I've recently been suffering from a number of BSOD while playing League of Legends and sometimes even when browsing the web or when I'm on Youtube. I have no idea how to diagnose or fix the problem so any help would be appreciated. Thank You. I have attached the logs as...
BSOD Help and Support
Randomly BSOD while using or idle, 0x0a,0x50,0x3b,0xd1
My NB is HP G32-304TX CPU: Intel Core i5-480M Chipset: Mobile Intel® HM55 Express Graphic Card: ATI Mobility Radeon HD 5470...
BSOD Help and Support
BSOD playing Borderlands 1 and 2, CS:GO, and Portal 2. Bugcheck 0x3b
So I just got Borderlands 2, and I installed it. Before I go on I'd just like to point out that the error I'm posting about happens also in Borderlands 1, CS:GO, Portal 2, and Darkness II. When I launch the game through steam, I get the standard DirectX installation that everybody usually...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App