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Windows 7: BSOD While on Skype usually.

21 Jan 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright.. I guess we just have to wait for one now. And hopefully we get the dump file this time.

What antivirus do you use?


My System SpecsSystem Spec
.
21 Jan 2013   #12
Ka6Scope

Windows 7 Home Premium 64 bit
 
 

Norton.
My System SpecsSystem Spec
21 Jan 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK, please update the thread when you get a BSOD
My System SpecsSystem Spec
.

28 Jan 2013   #14
Ka6Scope

Windows 7 Home Premium 64 bit
 
 

Update: Got about 4 BSOD since last post.

Oddly, none of them while I was on Skype.

2 of them were while I was streaming, and it gave me no sort of error message on the BSOD, and got stuck on creating crashdump file, forcing me to hard reset.

The other 2 happened while I was trying to get my Blackmagic Intensity Shuttle to work. It uses the USB 3 card I installed. It worked fine before, but the capture has been giving me issues for a while.

The PC only created dumps for the 2 blackmagic related BSODs. Im assuming its a driver issue. The others though, I have no idea. Here are the dumps.
My System SpecsSystem Spec
28 Jan 2013   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

BSOD while streaming? Doesn't that increase Network traffic? I guess it does..And Antivirus apps for example Norton & McAfee cause BSOD-s.

Anyway, the BSOD seems to be caused by Blackmagic itself.

See if this thread is of any help: Intensity Shuttle Problem.

BSOD BUGCHECK SUMMARY

Code:
****************************************************************************************
Loading Dump File [C:\Users\Yusra\Downloads\012813-13572-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 15:16:59.136
*** WARNING: Unable to verify timestamp for BlackmagicUsbIO.sys
*** ERROR: Module load completed but symbols could not be loaded for BlackmagicUsbIO.sys
Probably caused by : BlackmagicUsbIO.sys ( BlackmagicUsbIO+276e )
BugCheck D1, {2800000071, 2, 0, fffff8800989476e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Usual causes:   Device driver
Arguments:
Arg1: 0000002800000071, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800989476e, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  XSplit.Core.ex
FAILURE_BUCKET_ID:  X64_0xD1_BlackmagicUsbIO+276e
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
****************************************************************************************
Loading Dump File [C:\Users\Yusra\Downloads\012613-17409-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 0:02:35.036
*** WARNING: Unable to verify timestamp for BlackmagicUsbIO.sys
*** ERROR: Module load completed but symbols could not be loaded for BlackmagicUsbIO.sys
Probably caused by : BlackmagicUsbIO.sys ( BlackmagicUsbIO+276e )
BugCheck D1, {2800000071, 2, 0, fffff880085c976e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Usual causes:   Device driver
Arguments:
Arg1: 0000002800000071, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880085c976e, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  XSplit.Core.ex
FAILURE_BUCKET_ID:  X64_0xD1_BlackmagicUsbIO+276e
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
lmvm BlackmagicUsbIO
start             end                 module name
fffff880`085c7000 fffff880`085f7000   BlackmagicUsbIO T (no symbols)           
    Loaded symbol image file: BlackmagicUsbIO.sys
    Image path: BlackmagicUsbIO.sys
    Image name: BlackmagicUsbIO.sys
    Timestamp:        Tue Jan 22 08:07:40 2013 (50FDF46C)
    CheckSum:         00036C81
    ImageSize:        00030000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff880`033fc398  fffff880`084d2681*** WARNING: Unable to verify timestamp for deckavs.sys
*** ERROR: Module load completed but symbols could not be loaded for deckavs.sys
 deckavs+0x1681
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it:Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
My System SpecsSystem Spec
29 Jan 2013   #16
Ka6Scope

Windows 7 Home Premium 64 bit
 
 

Ok, followed the instructions in that thread for fixing the specific error that caused the Blackmagic BSOD. Hopefully it's fixed.

I also ran a system check, and a disk check on both drives. I also removed all start up items except for antivirus.

No further BSOD-s yet, but I will let you know once I stream again or use the blackmagic.
My System SpecsSystem Spec
29 Jan 2013   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Keep us posted.
My System SpecsSystem Spec
16 Feb 2013   #18
Ka6Scope

Windows 7 Home Premium 64 bit
 
 

I've had another blue screen..same thing happens, it gets stuck on the BSOD saying its initializing disk for dump. I left it there for 20 mins and nothing happened, so I had to hard reset. I took a picture of it with the error code.
My System SpecsSystem Spec
16 Feb 2013   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

F4 is a storage related crash. Do you have a SSD?
My System SpecsSystem Spec
16 Feb 2013   #20
Ka6Scope

Windows 7 Home Premium 64 bit
 
 

Yes, my boot drive is an SSD.
My System SpecsSystem Spec
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 BSOD While on Skype usually.




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