| Windows 7: BSOD While on Skype usually. |
21 Jan 2013
|
#1 | | Windows 7 Home Premium 64 bit |
BSOD While on Skype usually. I don't remember if it's happened at other times, but the last 3 times have been while I was on Slype in a call, after 3 or more hours into the call.
Here is the minidump. | My System Specs |
| System Manufacturer/Model Number Windows 7 Home Premium 64-bit OS Windows 7 Home Premium 64 bit CPU Intel i7 2600k SandyBridge 3.8GHz Turbo Boost Motherboard ASUS P8P67 Pro Memory 16GB (4x4) G. Skill Ripjaws X Graphics Card XFX Radeon HD 6870 1GB GDDR5 Sound Card Creative SoundBlaster X-Fi Titanium Monitor(s) Displays Dell SR2220L 22.5'' PSU Kingwin 1000 wat Case Cooler Master HAF X Cooling 3 x 200mm, 3 x 120mm, Corsair H80 CPU Liquid Cooler Hard Drives OCZ Vertex 3 120GB SSD (Boot)
3 TB Seagate Barracuda HDD |
21 Jan 2013
|
#2 | | Windows 7 Home Edition 64 Bit |
There are no new dump files.
And please grab all files next time. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self assembled OS Windows 7 Home Edition 64 Bit CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
21 Jan 2013
|
#3 | | Windows 7 Home Premium 64 bit |
Hmm, that is weird. I guess they didn't produce dump files. I went ahead and grabbed all the files. These are the only ones that actually contain anything. The others don't have anything in them. the SF diagnostic tool keeps getting caught up at a certain point saying that windows/dxdialg doesn't exist. I click continue but then it hangs on that point in the progress bar forever. | My System Specs | | System Manufacturer/Model Number Windows 7 Home Premium 64-bit OS Windows 7 Home Premium 64 bit CPU Intel i7 2600k SandyBridge 3.8GHz Turbo Boost Motherboard ASUS P8P67 Pro Memory 16GB (4x4) G. Skill Ripjaws X Graphics Card XFX Radeon HD 6870 1GB GDDR5 Sound Card Creative SoundBlaster X-Fi Titanium Monitor(s) Displays Dell SR2220L 22.5'' PSU Kingwin 1000 wat Case Cooler Master HAF X Cooling 3 x 200mm, 3 x 120mm, Corsair H80 CPU Liquid Cooler Hard Drives OCZ Vertex 3 120GB SSD (Boot)
3 TB Seagate Barracuda HDD |
21 Jan 2013
|
#4 | | Windows 7 Home Edition 64 Bit |
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self assembled OS Windows 7 Home Edition 64 Bit CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
21 Jan 2013
|
#5 | | Windows 7 Home Premium 64 bit |
| My System Specs | | System Manufacturer/Model Number Windows 7 Home Premium 64-bit OS Windows 7 Home Premium 64 bit CPU Intel i7 2600k SandyBridge 3.8GHz Turbo Boost Motherboard ASUS P8P67 Pro Memory 16GB (4x4) G. Skill Ripjaws X Graphics Card XFX Radeon HD 6870 1GB GDDR5 Sound Card Creative SoundBlaster X-Fi Titanium Monitor(s) Displays Dell SR2220L 22.5'' PSU Kingwin 1000 wat Case Cooler Master HAF X Cooling 3 x 200mm, 3 x 120mm, Corsair H80 CPU Liquid Cooler Hard Drives OCZ Vertex 3 120GB SSD (Boot)
3 TB Seagate Barracuda HDD |
21 Jan 2013
|
#6 | | Windows 7 Home Premium 64 bit |
| My System Specs | | System Manufacturer/Model Number Windows 7 Home Premium 64-bit OS Windows 7 Home Premium 64 bit CPU Intel i7 2600k SandyBridge 3.8GHz Turbo Boost Motherboard ASUS P8P67 Pro Memory 16GB (4x4) G. Skill Ripjaws X Graphics Card XFX Radeon HD 6870 1GB GDDR5 Sound Card Creative SoundBlaster X-Fi Titanium Monitor(s) Displays Dell SR2220L 22.5'' PSU Kingwin 1000 wat Case Cooler Master HAF X Cooling 3 x 200mm, 3 x 120mm, Corsair H80 CPU Liquid Cooler Hard Drives OCZ Vertex 3 120GB SSD (Boot)
3 TB Seagate Barracuda HDD |
21 Jan 2013
|
#7 | | Windows 7 Home Edition 64 Bit |
They're both corrupted.
Anyway, please configure the system for small memory dumps following this tutorial: Dump Files - Configure Windows to Create on BSOD
Do you get blue screens in safe mode?
Have you made any recent hardware or software changes? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self assembled OS Windows 7 Home Edition 64 Bit CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
21 Jan 2013
|
#8 | | Windows 7 Home Premium 64 bit |
My computer is already setup to give small memory dumps after BSOD. All the options are ticked correctly as shown in the tutorial.
I haven't booted in safe mode due to the very particular and infrequent nature of the BSODs.
I recently added a USB 3.0 PCI-e card into my top PCI-e slot. My sound card was there, which I relocated to a different PCI-e slot (I liked the arrangement better that way). | My System Specs | | System Manufacturer/Model Number Windows 7 Home Premium 64-bit OS Windows 7 Home Premium 64 bit CPU Intel i7 2600k SandyBridge 3.8GHz Turbo Boost Motherboard ASUS P8P67 Pro Memory 16GB (4x4) G. Skill Ripjaws X Graphics Card XFX Radeon HD 6870 1GB GDDR5 Sound Card Creative SoundBlaster X-Fi Titanium Monitor(s) Displays Dell SR2220L 22.5'' PSU Kingwin 1000 wat Case Cooler Master HAF X Cooling 3 x 200mm, 3 x 120mm, Corsair H80 CPU Liquid Cooler Hard Drives OCZ Vertex 3 120GB SSD (Boot)
3 TB Seagate Barracuda HDD |
21 Jan 2013
|
#9 | | Windows 7 Home Edition 64 Bit |
Ok.
Does your PC BSOD only on skype or at other times as well? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self assembled OS Windows 7 Home Edition 64 Bit CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
21 Jan 2013
|
#10 | | Windows 7 Home Premium 64 bit |
I can only remember it happening three times and yes, all three were when I was on Skype. | My System Specs | | System Manufacturer/Model Number Windows 7 Home Premium 64-bit OS Windows 7 Home Premium 64 bit CPU Intel i7 2600k SandyBridge 3.8GHz Turbo Boost Motherboard ASUS P8P67 Pro Memory 16GB (4x4) G. Skill Ripjaws X Graphics Card XFX Radeon HD 6870 1GB GDDR5 Sound Card Creative SoundBlaster X-Fi Titanium Monitor(s) Displays Dell SR2220L 22.5'' PSU Kingwin 1000 wat Case Cooler Master HAF X Cooling 3 x 200mm, 3 x 120mm, Corsair H80 CPU Liquid Cooler Hard Drives OCZ Vertex 3 120GB SSD (Boot)
3 TB Seagate Barracuda HDD BSOD While on Skype usually. problems? All times are GMT -5. The time now is 07:08 PM. | |