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Windows 7: BSOD during installation of Onone suite

21 Jan 2013   #1
dorian hawkmoon

Windows 7 Ultimate (x64) SP1
 
 
BSOD during installation of Onone suite

I was browsing with Firefox 18.0.1 and installing onOne perfect photo suite when my display kinda color scrambled & BSOD occurred. Bluescreenview pointed me towards BDIS 2012 as the driver possible for the crash. Pasting and attaching reports:
==================================================
Dump File : 012113-39249-01.dmp
Crash Time : 1/21/2013 7:28:59 PM
Bug Check String : APC_INDEX_MISMATCH
Bug Check Code : 0x00000001
Parameter 1 : 0x9c7bf740
Parameter 2 : 0x00000000
Parameter 3 : 0x0000ffff
Parameter 4 : 0x00000000
Caused By Driver : bdselfpr.sys
Caused By Address : bdselfpr.sys+7740
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+42be3
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012113-39249-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 235,184
==================================================

==================================================
Process File : WerFault.exe
Event Name : Shut down unexpectedly
Event Time : 1/21/2013 7:29:27 PM
User Name : xxxx
Exception Code :
Exception Offset :
Fault Module Name :
Fault Module Version:
Process Path : C:\Windows\System32\WerFault.exe
Report File Size : 3,328
Report File Path : C:\Users\xxxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0ce16bdc\Report.wer
==================================================


My System SpecsSystem Spec
.
22 Jan 2013   #2
dorian hawkmoon

Windows 7 Ultimate (x64) SP1
 
 

Okay.
My System SpecsSystem Spec
Reply

 BSOD during installation of Onone suite




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