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Windows 7: BSOD Randomly Occuring MEMORY MANAGEMENT

21 Jan 2013   #1
joechuckny

Windows 7 Home Premium 64 bit
 
 
BSOD Randomly Occuring MEMORY MANAGEMENT

Hi there,

First off, my rig specs:

Intel i7 Quad Core 3770k @ 3.5GHz
Asus Nvidia GeForce GTX 660
16 GB RAM (4x4)
Windows 7 Home Premium 64 bit

ISSUE:

Randomly, while watching videos, or switching between programs, I receive a BSOD for MEMORY MANAGEMENT.

See attached for SF tool .zip file.

I appreciate all help.

Thanks,

Mike


My System SpecsSystem Spec
.
21 Jan 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums,

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

Let us know the results.
My System SpecsSystem Spec
21 Jan 2013   #3
joechuckny

Windows 7 Home Premium 64 bit
 
 

I apologize, I could not get memtest86+ to run on my machine, so I ran the windows one, 8 passes, nothing to report.

(For some reason I can't access BIOS to change boot order, apparently because I am slow... to put it nicely)

Also, my zip file was poorly put together, so I am reuploading it here.

****I GOT 2 DIFFERENT BSODS******

More information is in the zip file now, as I finally figured out how to work it.


Also:

I opened case and re-seated RAM. Going to see what comes of this.

Please check into the updated file, I hope this helps.

Thanks,

Mike
My System SpecsSystem Spec
.

21 Jan 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

The usual causes of Memory_Management 1A:
Code:
STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes:  Device driver, memory, kernel
F4 does not have a usual cause but is usually related to storage devices.
Code:
STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION 
Usual causes: None
May I know why you can't run memtest?
My System SpecsSystem Spec
21 Jan 2013   #5
joechuckny

Windows 7 Home Premium 64 bit
 
 

Again its probably because I am stupid.

I burned the file to a dvd, then when I booted computer, it didn't do anything except a black screen until I took dvd out, then I realized it said CD.

When I put the CD in, it just kept booting windows, and pushing F2 on startup didn't allow me to boot from CD.

I think this is a case of me being stupid more than anything.
My System SpecsSystem Spec
21 Jan 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I see.

I've requested a friend to help you with testing your RAM. He's not online right now, but he should be in a while.

Please wait for a reply.
My System SpecsSystem Spec
21 Jan 2013   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

From the memtest tutorial:
Quote:
Method 2: With a CD


1. Download the latest version of the "Precompiled Boot ISO (.zip) from this link: Memtest86+ - Advanced Memory Diagnostic Tool


You want the "Precompiled Boot ISO (.zip)".


2. Open the .zip file you downloaded, and then drag the .ISO file inside onto the Desktop.


3. Right-click on the ISO, and select Open with>Windows Disc Image Burner.
Attachment 92278
4. Insert a blank CD into the CD drive, and make sure the correct Disc burner is selected.
Attachment 92279
5. Click on "Burn".

Now the CD is ready to use.
The important part is to burn with the image burner, not just burn a file to a disk.
My System SpecsSystem Spec
22 Jan 2013   #8
joechuckny

Windows 7 Home Premium 64 bit
 
 

After running memtest:
Only needed to do 30mins of the test (50% of one pass) and I found I had 180000 errors or something like that.

I swapped out each of the RAM sticks and found that 1 was bad, the rest are fine. I used a working RAM stick and I put it in each of the slots, no errors at all.

tldr;
1 RAM stick is really bad, all the slots are fine.

Currently I am utilizing 2 working sticks for 8gb of RAM (down from 16gb) and am going to see if blue screens still occur.

If so, I will repost the .dmp files and I will keep you informed.

Thanks,

Mike
My System SpecsSystem Spec
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