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Windows 7: BSOD after shutdown, error 0x00000d1, shutdown not complete

21 Jan 2013   #1
Jhony Smith

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD after shutdown, error 0x00000d1, shutdown not complete

Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini100811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
Dump File Size : 138.784

Could you help me fix it ?
Prospects:
Windows 7 Ultimate x32
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: F5V
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) Duo CPU T2250 @ 1.73GHz (2 CPUs), ~1.7GHz
Memory: 2048MB RAM
Available OS Memory: 2048MB RAM
Page File: 1275MB used, 2818MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Thank you.



My System SpecsSystem Spec
.

21 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
22 Jan 2013   #3
Jhony Smith

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you for you fast reply, I was able to stop that BSOD, by downgrading the video card driver, I think. a few hours after the post I uninstalled the video driver, restart the pc, the instal a older version of driver, more indicated for ati mobility radeon x2300 (lame video). Bow I tried to create the minidump file, but nothing happen, no minidump no BSOD.
Finally it shuts down properly.
Thank you so much. have a great day.
My System SpecsSystem Spec
.


22 Jan 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice to know that you have solved the issue. If there ia a further issue, let us know
My System SpecsSystem Spec
23 Jan 2013   #5
Jhony Smith

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Seems like its back, didn't cure it ... the problem is that windows dosent create a dump file like you recomended. What should I do ? Thank you again...

Quote   Quote: Originally Posted by Arc View Post
Nice to know that you have solved the issue. If there ia a further issue, let us know
My System SpecsSystem Spec
23 Jan 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Johny, if there is a BSOD, and dump creation is properly configured, there must be a crash dump.

Are you sure that you are having a BSOD, or it is a random shutdown? BSOD is a thing that you pointed out in your first post. If you are getting a similar blue screen, go to Dump Files - Configure Windows to Create on BSOD and check if everything is properly configured or not. If not, re-configure it.

As a Stop 0xD1 is driver related, a crash dump is the only thing that givves the closest look to the situation. Otherwise you may post it following the Blue Screen of Death (BSOD) Posting Instructions, clicking all the buttons of the SF Diag tool, if in case of absence of a dump, we can get some more, as far as possible more information.
My System SpecsSystem Spec
24 Jan 2013   #7
Jhony Smith

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

The thing is, i tried manually to do the settings, and then the reg files...nothing worked... their is a cache ... my settings say that the mini-dump file should be 128 KB not 256 KB like in your recommendations.
Neither the SF Diag tool(i did use "run as admin."- should i run it in compatibility mode) dosent create a dump file when im clicking Minidump, or grab all...
I'm using Tune Up utilities...does that messes things up ?
and Nod 32 and 4.0 version...
Maybe its because it happends after the windows shuts down i think there is only the part of bios that needs to shut down...or something like that...and it sounds like the cooler from procesor is restarting...
Btw my video card driver is run in compatibility cause there is no win 7 driver. (im using it from vista)
L.E. I even tried the command from that special CMD ... didn't create a dump file...
L.L.E I uninstalled Tune Up...nothing
I installed whocrashed ... i did did mananged to get a dump file on the crash test, but none on live one...tried the minidump and complete memory dump..
Such a big headache, should i just clean instal windows again...i might happen the same thing...

BTW if i have the same parametere presented up top, dosent meen its caused by the same thing ?
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
My System SpecsSystem Spec
25 Jan 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, it is TuneUp utilities

Most of us SF members believe that it is not tune up but tune down; but that is a different story. Uninstall it for the time being (the best option is to not use it at all; windows 7 does not need any of those programs, and they are not enough efficient to deal with windows 7's file and registry structure. It is good for XP).

I hope you will be able to upload a crash dump after uninstalling it.
My System SpecsSystem Spec
25 Jan 2013   #9
Jhony Smith

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I did manage to get 2 minidumps, but there were created by 2 programs, as a test crush to see if its possible to create dumps, it works but not for my crush, I will still update them, maybe there is some vital information.
Thanks again...
Just 1 worked for update...
Again why doesent creat a crush dump ? Is it that the error happens after windows shut down ? should I try to Update Bios.
I did uninstaled Tune up, but the BSOD happend before, thats why I installed tune up, and still happens now, when its uninstalled.
My System SpecsSystem Spec
25 Jan 2013   #10
Jhony Smith

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Jhony Smith View Post
Btw my video card driver is run in compatibility cause there is no win 7 driver. (im using it from vista)
L.E. I even tried the command from that special CMD ... didn't create a dump file...
L.L.E I uninstalled Tune Up...nothing
I installed whocrashed ... i did did mananged to get a dump file on the crash test, but none on live one...tried the minidump and complete memory dump..
Such a big headache, should i just clean instal windows again...i might happen the same thing...

BTW if i have the same parametere presented up top, dosent meen its caused by the same thing ?
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Same parameteres = same issue ?
My System SpecsSystem Spec
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 BSOD after shutdown, error 0x00000d1, shutdown not complete




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