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Windows 7: BSOD for power drive state failure

22 Jan 2013   #21
Lawndart

windows 7 home premium 64 bit
 
 

my service tag is 101X2R1


My System SpecsSystem Spec
.
22 Jan 2013   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Drivers & Downloads | Dell United States

The ACPI\CPL0002\2&DABA3FF&2 driver is for battery health - I can't find a driver for it

SM Bus Controller - with luck should be this one....
Driver Details | Dell United States

PCI\VEN_10EC&DEV_5209&SUBSYS_04901028 - is the realtek card reader
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/alienware-m17x-r3?driverId=2Y8D0&osCode=W764&fileId=2947409229
This may also apply to the other missing driver.
My System SpecsSystem Spec
22 Jan 2013   #23
Lawndart

windows 7 home premium 64 bit
 
 

I ran both and neither did anything. I have no idea what I am doing wrong. Those 4 programs are still listed as faulty and without drivers. Should I be running these updates as admin?
My System SpecsSystem Spec
.

22 Jan 2013   #24
Lawndart

windows 7 home premium 64 bit
 
 

Also after removing the display drivers for nvidia it will not update that. It says that is has a failure using the VxD loader
My System SpecsSystem Spec
22 Jan 2013   #25
Lawndart

windows 7 home premium 64 bit
 
 

I took the nvidia driver DL from dell site for my laptop using my service code. This is the screen I get after it attempts to install.
My System SpecsSystem Spec
22 Jan 2013   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sounds like you may have file system problems...


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

My System SpecsSystem Spec
22 Jan 2013   #27
Lawndart

windows 7 home premium 64 bit
 
 

Ok it is running now and I will post the results when they are finished. Thank you very much for your patience and help.
My System SpecsSystem Spec
22 Jan 2013   #28
Lawndart

windows 7 home premium 64 bit
 
 

Ok so there were no errors noted. The CHKDSK ended with NTFS files clean or something close to it and the SFC said no integrity violations. I have attached a copy of the log you requested. Thanks again.
My System SpecsSystem Spec
22 Jan 2013   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

AS you say, SFC appears clean, and there's no significant errors elsewhere in the log.

Try this...
Open Device Manager
in the menu bar, click on View - then 'Show hidden devices'

Look for all devices with yellow triangles, ar red crosses, on, and right-click on them - select Uninstall
close device manager when complete, and then reboot.
when it reboots, allow Windows to search for drivers - if offered the option to search the internet, allow it.

Once completely booted, and all devices either updated or failed, open Windows Update and do a manual Search for Updates.
Look in the main and Optional update lists - install all hardware updates (note which they are, assuming there are any)
once completed, reboot at least twice.
My System SpecsSystem Spec
22 Jan 2013   #30
Lawndart

windows 7 home premium 64 bit
 
 

I installed a nvidia update first and restarted with windows update. Second did a intel graphics adapter update and go a frozen screen. I waited about 20min for it to either bring the screen back (screen went black) or reboot itself. It did neither so I hard reset. Tried the update for the intel again and got error 80070103 and then the update disappeared from the list of updates I needed. Then I was rewarded with a BSOD for power state driver failure. The 4 missing drivers you listed earlier are still missing and have yellow caution marks next to them in the manager.
My System SpecsSystem Spec
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 BSOD for power drive state failure




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