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Windows 7: BSOD for power drive state failure

22 Jan 2013   #21

windows 7 home premium 64 bit
 
 

my service tag is 101X2R1

My System SpecsSystem Spec
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22 Jan 2013   #22

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Drivers & Downloads | Dell United States

The ACPI\CPL0002\2&DABA3FF&2 driver is for battery health - I can't find a driver for it

SM Bus Controller - with luck should be this one....
Driver Details | Dell United States

PCI\VEN_10EC&DEV_5209&SUBSYS_04901028 - is the realtek card reader
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/alienware-m17x-r3?driverId=2Y8D0&osCode=W764&fileId=2947409229
This may also apply to the other missing driver.
My System SpecsSystem Spec
22 Jan 2013   #23

windows 7 home premium 64 bit
 
 

I ran both and neither did anything. I have no idea what I am doing wrong. Those 4 programs are still listed as faulty and without drivers. Should I be running these updates as admin?
My System SpecsSystem Spec
.


22 Jan 2013   #24

windows 7 home premium 64 bit
 
 

Also after removing the display drivers for nvidia it will not update that. It says that is has a failure using the VxD loader
My System SpecsSystem Spec
22 Jan 2013   #25

windows 7 home premium 64 bit
 
 

I took the nvidia driver DL from dell site for my laptop using my service code. This is the screen I get after it attempts to install.
My System SpecsSystem Spec
22 Jan 2013   #26

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sounds like you may have file system problems...


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

My System SpecsSystem Spec
22 Jan 2013   #27

windows 7 home premium 64 bit
 
 

Ok it is running now and I will post the results when they are finished. Thank you very much for your patience and help.
My System SpecsSystem Spec
22 Jan 2013   #28

windows 7 home premium 64 bit
 
 

Ok so there were no errors noted. The CHKDSK ended with NTFS files clean or something close to it and the SFC said no integrity violations. I have attached a copy of the log you requested. Thanks again.
My System SpecsSystem Spec
22 Jan 2013   #29

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

AS you say, SFC appears clean, and there's no significant errors elsewhere in the log.

Try this...
Open Device Manager
in the menu bar, click on View - then 'Show hidden devices'

Look for all devices with yellow triangles, ar red crosses, on, and right-click on them - select Uninstall
close device manager when complete, and then reboot.
when it reboots, allow Windows to search for drivers - if offered the option to search the internet, allow it.

Once completely booted, and all devices either updated or failed, open Windows Update and do a manual Search for Updates.
Look in the main and Optional update lists - install all hardware updates (note which they are, assuming there are any)
once completed, reboot at least twice.
My System SpecsSystem Spec
22 Jan 2013   #30

windows 7 home premium 64 bit
 
 

I installed a nvidia update first and restarted with windows update. Second did a intel graphics adapter update and go a frozen screen. I waited about 20min for it to either bring the screen back (screen went black) or reboot itself. It did neither so I hard reset. Tried the update for the intel again and got error 80070103 and then the update disappeared from the list of updates I needed. Then I was rewarded with a BSOD for power state driver failure. The 4 missing drivers you listed earlier are still missing and have yellow caution marks next to them in the manager.
My System SpecsSystem Spec
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 BSOD for power drive state failure





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