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Windows 7: BSOD for power drive state failure

22 Jan 2013   #31
Lawndart

windows 7 home premium 64 bit
 
 

I was reading more about the missing drivers online and it said that maybe taking out the battery and putting it back in will kick the driver update for that AT91usbserial but that sounds wrong to me also I read that Maybe installing the nvidia driver after the intel would've been optimal. Again idk what else I am doing wrong. Is it possible that something is physically wrong with the laptop? It has never been dropped or hurt in anyway but I thought I should ask since it still won't accept that previous driver version from nvidia arc suggested. Thanks again.


My System SpecsSystem Spec
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23 Jan 2013   #32
Lawndart

windows 7 home premium 64 bit
 
 

Ok so has everyone given up? No one has any idea what is wrong withy laptop?
My System SpecsSystem Spec
23 Jan 2013   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'll shout for the BSOD specialists - they may have better ideas than me.
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23 Jan 2013   #34
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

WOW this is a tough one. While you are waiting for a BSOD team could you let us know all security programs you have installed now and also previous install security programs?
I will go back to observing.
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24 Jan 2013   #35
Lawndart

windows 7 home premium 64 bit
 
 

I have only the windows 7 firewall and malware right now. And I uninstalled zone alarm since arc suggested it. Before I did the full system wipe I had used norton. I am sorry this is rough. I have no idea why it is acting like this. It BSOD at least 4 times a week. Dell told me it just happens. They were NO help whatsoever. I can not thank you guys enough.
My System SpecsSystem Spec
25 Jan 2013   #36
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Lawndart View Post
I have only the windows 7 firewall and malware right now. And I uninstalled zone alarm since arc suggested it. Before I did the full system wipe I had used norton. I am sorry this is rough. I have no idea why it is acting like this. It BSOD at least 4 times a week. Dell told me it just happens. They were NO help whatsoever. I can not thank you guys enough.
See us the latest dumps. If we can build up some idea. And no, id does not just happen. There must be some real reason behind it.
My System SpecsSystem Spec
25 Jan 2013   #37
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Hang in there Lawndart Arc is very good at these things.
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25 Jan 2013   #38
Lawndart

windows 7 home premium 64 bit
 
 

Thanks guys. Here is the dump file.
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25 Jan 2013   #39
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Lawndart. Based on th latest crash dump, I can say you that you all need to do is to follow this post only.
Code:
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0583c000 fffff880`062da000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Dec 29 12:17:52 2012 (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
------------------------------------------------------------------------------------------------------------
0: kd> lmvm Ak27x64
start             end                 module name
fffff880`05238000 fffff880`054da000   Ak27x64    (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Ak27x64.sys
    Image name: Ak27x64.sys
    Timestamp:        Wed Dec 07 22:43:57 2011 (4EDF9ED5)
    CheckSum:         002AB75A
    ImageSize:        002A2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
------------------------------------------------------------------------------------------------------------
0: kd> lmvm iastor
start             end                 module name
fffff880`01259000 fffff880`013ad000   iaStor     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Tue Sep 14 06:53:32 2010 (4C8ECE94)
    CheckSum:         00073894
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Either you have changed nothing, or there is no more crashes after making those changes, the last crash dump's date is 23-01-2010 PM 2:43.

Let us know the fact here.
My System SpecsSystem Spec
25 Jan 2013   #40
Lawndart

windows 7 home premium 64 bit
 
 

Ok so When i started this thread I went with your first instructions and removed the nvidida display driver in safe mode with driver fusion. Then I went to install the driver version you suggested and got the incompatible error message and you were not sure how to proceed so called in noel. She said I was missing several other drivers that should be priority. PCI driver AT91useserial and SM bus driver and facap drivers are missing. She gave me links to the dell site that had those drivers. I DL'd and ran the install for all the drivers she found and restarted the comp. No error code came up but those drivers were still missing. The msinfo still showed I was missing all four drivers. she suggested going into driver manager and deleting any driver with a yellow caution symbol or a red X on it and then rebooting to kick windows updater into doing something. It prompted me to install a nvidia driver and an intel driver. I did the nvidia fist and then during the install for the intel driver the screen went black and the comp froze. I waited 20 mmin for it to either reboot itself or for the screen to come back. It did neither so I hard reset it. I went to look at the windows updates after it had booted again and the nvidia was listed so i tried again. The install failed and the driver install was removed from the list in windows update. Then it BS'd and that is the one you are seeing. I have tried to install that older driver you had suggested originally but it still says that it is incompatible for my laptop. So I still have the latest driver and am missing all 4 of those other drivers. This is why it appears I have done nothing is because it kind of looped me back and I have no idea why drivers do not install correctly or at all. Sorry for the long post.
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 BSOD for power drive state failure




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