BSOD for power drive state failure

Lawndart · Jan 21, 2013

My laptop is fairly new and should not be giving me the issues that it does. It suddenly started blue screening for no reason. I don't have to be doing anything, it will just crash for no reason. I have done a full system wipe and it still crashes. I need help.

Arc · Jan 22, 2013

Hello Lawndart.

This particular version of display driver (the latest one) is problematic.

Code:

Irp is active with 4 stacks 2 is current (= 0xfffffa800720d498)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8009879850 00000000 fffff8800621c084-fffffa800b5e47c0 Success Error Cancel pending
[COLOR=Red]          *** WARNING: Unable to verify timestamp for ACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ACPI.sys
 \Driver\ACPI    nvlddmkm[/COLOR]
            Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa800a954040 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800be3e3c0    

            Args: 00000000 00000000 00000000 00000000
--------------------------------------------------------------------------------------------------------
start             end                 module name
fffff880`060f1000 fffff880`06b8f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
  [COLOR=Red]  Image name: nvlddmkm.sys
    Timestamp:        Sat Dec 29 12:17:52 2012[/COLOR] (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Roll it back to an earlier stable one.

Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Killer Wireless-N 1100 Series LAN device driver

Code:

fffff800`00b9c5e8  fffff880`05b30c1cUnable to load image \SystemRoot\system32\DRIVERS\Ak27x64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for Ak27x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Ak27x64.sys
 Ak27x64+0x117c1c[/COLOR]
----------------------------------------------------------------------------------------------------
fffff880`05a19000 fffff880`05cbb000   Ak27x64  T (no symbols)           
    Loaded symbol image file: Ak27x64.sys
    Image path: \SystemRoot\system32\DRIVERS\Ak27x64.sys
 [COLOR=Red]   Image name: Ak27x64.sys
    Timestamp:        Wed Dec 07 22:43:57 2011[/COLOR] (4EDF9ED5)
    CheckSum:         002AB75A
    ImageSize:        002A2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Killer Gaming :: Support :: Driver Downloads.

Intel rapid storage driver

Code:

fffff800`00b9c4e0  fffff880`01a7941cUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2841c[/COLOR]
----------------------------------------------------------------------------------------------------
fffff880`01a51000 fffff880`01ba5000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
 [COLOR=Red]   Image name: iaStor.sys
    Timestamp:        Tue Sep 14 06:53:32 2010[/COLOR] (4C8ECE94)
    CheckSum:         00073894
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download and install this one.

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus and SynTPEnh.exe
Apply > OK
Accept the restart.

Let us know the results. And, which antivirus do you use?

Lawndart · Jan 22, 2013

Hello Arc and thank you for the help. The antivirus I use is Zone Alarm. I just tried downloading that driver fusion and the site kept crashing and the download links went to other pages that were not for driver fusion. Is there another place I can get it?

Arc · Jan 22, 2013

For me, Driver Fusion links to this page. |MG| Driver Fusion (Driver Sweeper) 1.4.0 Download

Uninstall Zone Alarm. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

Lawndart · Jan 22, 2013

Ok I got it downloading without the timeout page coming up on the browser. I will follow the instructions now and let you know how it goes.

Lawndart · Jan 22, 2013

I went to install that driver you linked and it said I do not have compatible graphics hardware. I have removed all the display driver files with driver fusion in safe mode so I am not sure what is wrong.

Lawndart · Jan 22, 2013

The card I have is 460M and it is not supported by that particular driver. Is there another that would be acceptable?

Arc · Jan 22, 2013

Your GPU is NVIDIA GeForce GTX 460M. It is compatible to that driver that I pointed out. Earlier, a lot of people did it successfully, even with the same GPU.

Make it sure that you have downloaded this one. Then restart the computer and try again. There is no feasible cause of such an event.

If still it result the same thing, let us know.

Lawndart · Jan 22, 2013

Happened again. Here is a screen shot. I have no idea how to proceed.

Arc · Jan 22, 2013

I am asking for more help.

Lawndart · Jan 22, 2013

Thank you very much.

Lawndart · Jan 22, 2013

I am trying to clear up my start up while waiting on display driver issues but is it ok not to choose the intel start ups in that menu? and I found the SynTPEnh.exe and made sure that was on but I can not find anything that is labeled antivirus for windows since I removed zone alarm.

Lawndart · Jan 22, 2013

I am clearing my start up and I wanted to make sure it was ok I unselected the intel and sound system boxes in the the start up menu. I found the SynTPEnh.exe and made sure that was on but I did not find the antivirus selection that was needed. What would it be called?

Lawndart · Jan 22, 2013

sorry for the repost I thought I didnt send that one.

Arc · Jan 22, 2013

MSC, most probably.

NoelDP · Jan 22, 2013

The MSINFO report suggests that drivers are missing

Code:

AT91USBSerial USB\VID_236A&PID_9220\6&249FAAEA&0&6 The drivers for this device are not installed.
Not Available ACPI\CPL0002\2&DABA3FF&2 The drivers for this device are not installed.
SM Bus Controller PCI\VEN_8086&DEV_1C22&SUBSYS_04901028&REV_05\3&11583659&0&FB The drivers for this device are not installed.
facap, FastAccess Video Capture ROOT\IMAGE\0000 This device is disabled.
PCI Device PCI\VEN_10EC&DEV_5209&SUBSYS_04901028&REV_01\4&DECCFB7&0&00E3 The drivers for this device are not installed.

Those should be high priority.

Lawndart · Jan 22, 2013

I have attempted to find those drivers but my net searches never lead to any real result. Is there a site for them? I do not understand how they got removed and when in device manager attempting to update drivers it says that it cannot find drivers for those items on the net either.

NoelDP · Jan 22, 2013

Us the Alienware/Dell site - it should have all the necessary drivers easily accessible

Lawndart · Jan 22, 2013

I have tried the dell/alienware site and none of the four listed drivers are on that list for my laptop nor are they searchable in there system. I did their scan for what I need to update and all they came up with was the driver for my headset to be updated and I know they are wrong considering I removed the nvidia dispaly drivers when I started this process this morning. I am sorry I am such a bother but I am at my wits end here. I have downloaded and installed drivers that were under that search heading for the missing drivers from various google searches and none have worked. The msinfo32 still says I am missing those 4 drivers.

NoelDP · Jan 22, 2013

Does your system have a ServiceTag code on it? if so, what is it?

BSOD for power drive state failure

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