| Windows 7: BSOD While Gaming - Black Ops 2 & BF3 |
21 Jan 2013
|
#1 | | Windows 7 Home Premium 64 bit |
BSOD While Gaming - Black Ops 2 & BF3 Hi there...
Been getting these random BSODs for a few weeks now, mostly with Black Ops 2...only once or twice with BF3.
I've tried just about everything...updating the BIOS and various drivers, unplugging keyboards and mice, running memcheck and chkdsk...
The main processes are: ntoskrnl.exe,ntkrnlmp.exe and partmgr.sys Thanks for any help you can give...The DMP files are attached to this post --RadioMatic windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz Intel586, level: 6 Nvidia GTX 660ti
8 logical processors, active mask: 255
RAM: 8553107456 total
VM: 2147352576, free: 1961836544 | My System Specs |
| OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i7-2600K Motherboard ASUS P8P67-M Memory 8 gigs DDR3 Graphics Card Nvidia GTX 660ti Sound Card Lexicon Omega (External) Monitor(s) Displays Hannspree HF22 Widescreen 22" PSU 800 Watt Hard Drives Western Digital ATA 1 TB |
22 Jan 2013
|
#2 | | Windows 7 Home Premium 64 Bit SP 1 |
Hello RadioMatic.
There were four crashes on 21/01/2013; and none of them is a gaming related crash. All them are Stop 0xF4, which is a storage related crash. Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8008bec060, fffffa8008bec340, fffff80003397460}
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
Followup: MachineOwner
--------- A Stop 0xF4 may occur if the storage device is not functioning properly. It may occur to various reasons. It may be a failing HDD; or an antivirus's file protection mechanism, or a virus, or a backup tool, etc everything impacting on the storage system. Do some disc checks. - Update your SSD's Firmware (Skip it, if it is not a SSD)
- Reseat the sata and power.
 - Run chkdsk /f/r, following the option two of the tutorial Disk Check
- Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run. Also, you need WD Data Lifeguard. Uninstall This program: Code: Start Menu\Programs\Ad-Aware Antivirus Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one. Scan the system for possible virus infection. Update the Asmedia and JMicron drivers.
Let us know the results. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
22 Jan 2013
|
#3 | | Windows 7 Home Premium 64 bit |
Hey there...Appreciate the help. So far, I've done everything except re-seat the HDD and run Seatools. Chkdsk is all clear and no rootkits, viruses, etc. A couple of questions...Why does the BSOD happen more often with Ops 2 than BF3? Also, here is another BSOD event that happens, but far less often...don't know if it's connected. Wonder if my HDD is just going down the tubes....?
Thanks again... crash dump file: C:\Windows\Minidump\012013-16380-01.dmp
This was probably caused by the following module: partmgr.sys (partmgr+0xE630)
Bugcheck code: 0x7A (0xFFFFF6FC40007C38, 0xFFFFFFFFC000000E, 0x855D4860, 0xFFFFF88000F87630)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\drivers\partmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Partition Management Driver
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. | My System Specs | | OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i7-2600K Motherboard ASUS P8P67-M Memory 8 gigs DDR3 Graphics Card Nvidia GTX 660ti Sound Card Lexicon Omega (External) Monitor(s) Displays Hannspree HF22 Widescreen 22" PSU 800 Watt Hard Drives Western Digital ATA 1 TB |
22 Jan 2013
|
#4 | | Windows 7 Home Premium 64 Bit SP 1 |
Black OPs 2 is a system resource hungry game. If the GPU is old, if the power supply is inadequate, if there are dust accumulation around the air vents and fan grills, if the game causes a high temperature, if the RAM modules are seated near the CPU fans, etc a lot of causes may make the system crash during gaming. You may check all those. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
22 Jan 2013
|
#5 | | Windows 7 Home Premium 64 bit |
OK..Will do on all of that. Does this "Bugcheck code: 0x7A" still indicate storage? | My System Specs | | OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i7-2600K Motherboard ASUS P8P67-M Memory 8 gigs DDR3 Graphics Card Nvidia GTX 660ti Sound Card Lexicon Omega (External) Monitor(s) Displays Hannspree HF22 Widescreen 22" PSU 800 Watt Hard Drives Western Digital ATA 1 TB |
22 Jan 2013
|
#6 | | Windows 7 Home Premium 64 Bit SP 1 |
No, that's a different one. But, the last day everything was a Stop 0xF4.
After doing the steps, if you get a new crash dump, upload it. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
25 Jan 2013
|
#7 | | Windows 7 Home Premium 64 bit |
Hey there...
I've done everything and still getting these when I play THAT game...I attached the latest .dmp file. | My System Specs | | OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i7-2600K Motherboard ASUS P8P67-M Memory 8 gigs DDR3 Graphics Card Nvidia GTX 660ti Sound Card Lexicon Omega (External) Monitor(s) Displays Hannspree HF22 Widescreen 22" PSU 800 Watt Hard Drives Western Digital ATA 1 TB |
25 Jan 2013
|
#8 | | Windows 7 Home Premium 64 Bit SP 1 |

Quote: Originally Posted by RadioMatic Hey there...
I've done everything and still getting these when I play THAT game...I attached the latest .dmp file. This dump files dates 21/01/2013; i.e. the date we were troubleshooting initially. Have you got any more crashes within these days in between? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
25 Jan 2013
|
#9 | | Windows 7 Home Premium 64 bit |
Sorry about that...Yes, I have had more crashes (one is attached), but the dates are screwy. The dump file that's attached happened THIS (Friday) morning just minutes ago. At first, I couldn't find it (and several others)...Then I noticed the name/number of the file I was looking for with a modification date of TODAY, but a creation date of 4/12/2011. Also, the last 5 or 6 crashes all have the creation date of 4/12/2011 at 2:55 pm and a present day modification date.
Again, thanks for your time...
--RadioMatic | My System Specs | | OS Windows 7 Home Premium 64 bit CPU Intel(R) Core(TM) i7-2600K Motherboard ASUS P8P67-M Memory 8 gigs DDR3 Graphics Card Nvidia GTX 660ti Sound Card Lexicon Omega (External) Monitor(s) Displays Hannspree HF22 Widescreen 22" PSU 800 Watt Hard Drives Western Digital ATA 1 TB |
25 Jan 2013
|
#10 | | Windows 7 Home Premium 64 Bit SP 1 |
Exactly the same crash as earlier. I hope you have followed the instructions ? Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8008ce9710, fffffa8008ce99f0, fffff800033de460}
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
Followup: MachineOwner I am asking for some help here. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop BSOD While Gaming - Black Ops 2 & BF3 problems? All times are GMT -5. The time now is 04:04 PM. | |