Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer Freezes, Local Drive C Error

22 Jan 2013   #1
Supercar Ace

Windows 7 Professional 32-bit
 
 
Computer Freezes, Local Drive C Error

So I am having a head-scratching issue:

After a certain period of time (usually about 15 or so minutes) my laptop completely freezes except for the mouse. At first I thought it was a page loading error (I was using firefox to check Facebook during the first crash) but nothing worked. Pressing cntrl+atl+del did nothing and so I had to force my laptop to shut down by holding down the power button.

Upon restarting I was prompted to run check disk, but it I let it run and at about 38% complete my computer froze again. The weirdest part is that I have tried booting my computer in safe mode and it freezes in safe mode, yet if I boot normally my computer will fully boot, but then will freeze after a while. No error logs files have been generated by by system, except I did once get a warning trying to use System Restore that my Local Dick C has an error on. I tried running check disk from the command prompt and it wouldn't run.

Any ideas?


My System SpecsSystem Spec
.
22 Jan 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:
My System SpecsSystem Spec
23 Jan 2013   #3
Supercar Ace

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:
First of all, thanks for the help!

I attempted to access the MSinfo32 and the following message I received was:

"Can't Collect Information. Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing."

I do however have my system details listed on my profile. I saved an MSinfo32 files and uploaded it anyways

I've also attached a screen shot of my hard disk. Interestingly when powered up my laptop today to collect this information it hasn't frozen yet.

I ran SFC /scannow. Windows Resource Protection did not find any integrity violations.
My System SpecsSystem Spec
.

23 Jan 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you upload the text version of the msinfo
My System SpecsSystem Spec
23 Jan 2013   #5
Supercar Ace

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Can you upload the text version of the msinfo
Here you go!
My System SpecsSystem Spec
23 Jan 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Lol that too is corrupted.

Anyway, post a screenshot of the summary tab using speccy:Can you tell us whether you have:
Made any changes (Software/Hardware) recently?

And, what antivirus app do you use?
My System SpecsSystem Spec
23 Jan 2013   #7
Supercar Ace

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Lol that too is corrupted.

Anyway, post a screenshot of the summary tab using speccy:Can you tell us whether you have:
Made any changes (Software/Hardware) recently?

And, what antivirus app do you use?
Attached is a screenshot.

I have not made any software or hardware changes in the last 3 months.

I currently am running Avira Anti Virus and Comodo Firewall. I was using AVG anti virus until in Nov of 2012 it caused a BSOD memory error. I have not used it since then.

Thanks!
My System SpecsSystem Spec
23 Jan 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Those temperatures are high, don't you think?

Is this a PC or a lappy?

Can you uninstall Avira and Comodo (With their removal tool)

Install Microsoft security essentials till we find out the problem with your system?
My System SpecsSystem Spec
23 Jan 2013   #9
Supercar Ace

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Those temperatures are high, don't you think?

Is this a PC or a lappy?

Can you uninstall Avira and Comodo (With their removal tool)

Install Microsoft security essentials till we find out the problem with your system?
This is a laptop, and it was running a little hot when I took this screen shot. Normally it runs around 44-55 C.
My System SpecsSystem Spec
23 Jan 2013   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK.

Have you ever cleaned the dust inside the laptop?
My System SpecsSystem Spec
Reply

 Computer Freezes, Local Drive C Error




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Computer Freezes at BIOS error Screen
I was playing FFXIV when it started freezing and lagging, which isn't too uncommon in and of itself however, when I tried to restart the game it continued to give me log in errors. Attempting to fix this I decided to restart my computer but when it went to start back up it gave me a no boot device...
General Discussion
BSOD after upgrading computer local error 1033
Last week I did a complete overhaul of my system and once last week and again last night my computer blue screened while browsing the internet. I changed out my motherboard, cpu, ram, and reinstalled windows afterward; and for now I'm not overclocking until I can find the source of this problem. ...
BSOD Help and Support
DVD drive freezes my computer
Hey, I recently install windows 7 RC and when I tried to put in the cd to install some sound drivers my computer just froze. explorer.exe just stops responding whenever I put any disc in the drive. If I open the drive to take the disc out it instantly unfreezes and it's completely fine! HELP! I...
General Discussion
Audio Service on Local Computer. Error 3: The system can't find path
I have been wasting so much time the past few days trying to fix this issue! Any help/direction will be much appreciated. I have been all over these forums and found SIMILAR issues, but not my exact issue. Every time I reboot, I have reset my audio drivers. They work every time afterwards,...
Sound & Audio
Computer recognize DVD/RW drive as Local disk on win 7 32bit
System configured as RAID 1 (mirror) and works well until this day. From today DVD/RW Drive Shows Up As Hard Drive! Under conmputer mannagment all drives shows correctly. I tried everything - unninstall, tried diferent DVD/RW drive, tried assign a new letter etc. Nothing does not help to to...
Hardware & Devices
No error message in the event log, but the computer freezes
No error message in the event log, but the computer freezes with blank light blue screen after the greeting Windows 7. This is a hardware problem or software?
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App