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Windows 7: computer randomly reboots

22 Jan 2013   #1
iceman087

windows 7 home premium 64 bit
 
 
computer randomly reboots

hi,my computer sometimes reboots no matter what im doing on it.it started a few weeks ago so i updated my bios,all windows updates are installed except the optional ones.just yesterday while talking to a friend on facebok,it rebooted.when i look in the event logs,it says something about critical error,kernal something,sytem failed to shutdown properly.any help would be app.is there somwewhere i can look to see what happened,like dumpfiles or some sort of record when it does this?


My System SpecsSystem Spec
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22 Jan 2013   #2
IoNGeNeRaL

Windows 10 Pro x64 (UPGRADED - 10/20/2016)
 
 

My System SpecsSystem Spec
24 Jan 2013   #3
iceman087

windows 7 home premium 64 bit
 
 

heres what i got.it accually rebooted just a few minutes ago.it was sitting idle for about 10-15 minutes and just rebooted.
My System SpecsSystem Spec
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24 Jan 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello Iceman just as a starter run Speccy lets check the easy stuff first - temperatures of the CPU and motherboard.

Speccy - Download < download from piriform
My System SpecsSystem Spec
24 Jan 2013   #5
iceman087

windows 7 home premium 64 bit
 
 

here they are
My System SpecsSystem Spec
24 Jan 2013   #6
iceman087

windows 7 home premium 64 bit
 
 

what does this mean?
My System SpecsSystem Spec
24 Jan 2013   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well Iceman the temps are fine as for that circled stuff looks like something to do with your power settings my friend - see my Speccy readout.

I don't think it it is in the Control Panel settings more I would suspect in the BIOS which you updated a week ago you say?

See my settings in pic

If you look down this list in the ref you will see change power settings

http://pcsupport.about.com/od/termsb/p/bios.htm
My System SpecsSystem Spec
24 Jan 2013   #8
iceman087

windows 7 home premium 64 bit
 
 

should i set mine up like whats in the pic? and where do i go to do this? it could be the bios but it was doing before i updated them,worse accually....what do you suggest i do?i changed the hard disk time thing to never from 20 min.might that be something to do with it?on a side note,very nice and useful programs you gave me to run....
My System SpecsSystem Spec
24 Jan 2013   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok sorry late reply mate go to Power Options in Control Panel > whatever plan you have set in there > change plan settings > change advanced power settings > in Advanced settings open out the plan and change as per my pics.

Lets try this before we go messing with the BIOS.
My System SpecsSystem Spec
25 Jan 2013   #10
iceman087

windows 7 home premium 64 bit
 
 

hey np for the late reply,you guys are awsome help.i did that yesterday as i put in my previous post.i had to run out lastnight and do a few things so i left it idle while i was gone and it didnt reboot.not sure if its fixed but im hoping.seemed like as long as the computer was doing something it was fine but when it sat at idle for a while is when it happens.ill keep you posted if it seems to be fixed.thanks again for your great support,glad im here. ;0
as i said i changed it to never but my plan is balanced,is that ok?
My System SpecsSystem Spec
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 computer randomly reboots




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