Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: SYSTEM_SERVICE_EXCEPTION BSOD, help please :)

22 Jan 2013   #1
DeceitfulBurger

Windows 7 64
 
 
SYSTEM_SERVICE_EXCEPTION BSOD, help please :)

It seems to happen randomly, here's the seven forums diagnostics file:


My System SpecsSystem Spec
.
22 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by DeceitfulBurger View Post
It seems to happen randomly, here's the seven forums diagnostics file:
Hello DeceitfulBurger. See the info:

Nvidia Display driver.
Code:
fffff880`0a79c5a0  fffff880`0494b603Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xb1603
We know that the latest version is problematic, so we cannot update it to the latest. Better we roll it back to a known stable one.
AVG antivirus.
Code:
fffff880`0a79c788  fffff880`0940c200Unable to load image avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
 avgidsdrivera+0xc200
It is not only inefficient, but also crash prone. Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
28 Jan 2013   #3
DeceitfulBurger

Windows 7 64
 
 

Okay, so I did what you said above, except for the AVG remover, and I had no issues for about a week, then today I got another BSOD, although not the same. Diagnostics file here:
My System SpecsSystem Spec
.

28 Jan 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
28 Jan 2013   #5
DeceitfulBurger

Windows 7 64
 
 

Quote   Quote: Originally Posted by Dsprague View Post
Here:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {984B9190-F00E-4AD1-800D-2391F4FC6A99}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Raden\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{984B9190-F00E-4AD1-800D-2391F4FC6A99}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3386226893-3345824351-1575215693</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2001   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110308000000.000000+000</Date></BIOS><HWID>318B3D07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-1033-7601.0000-0012002
Installation ID: 014925202500475863580861017692713352492404788302233416
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/28/2013 10:05:32 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:28:2013 06:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIABgABAAEAAAACAAAAAgABAAEAln0k5XcWwK5U8rbyJOYQM7wgSNDaA7pzcHIIgIqfyJKOLg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			030811		APIC1042
  FACP			030811		FACP1042
  SRAT			AMD   		FAM_F_10
  HPET			030811		OEMHPET 
  MCFG			030811		OEMMCFG 
  OEMB			030811		OEMB1042
  SSDT			A M I 		POWERNOW
  SLIC			HPQOEM		SLIC-WKS
My System SpecsSystem Spec
28 Jan 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

In this thread please
My System SpecsSystem Spec
28 Jan 2013   #7
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

care to explain why you have an HP activation key on what is evidently not an HP machine?
My System SpecsSystem Spec
28 Jan 2013   #8
DeceitfulBurger

Windows 7 64
 
 

I don't know, came like this from the guy I bought it from, all I've done so far is upgrade the Graphics card.
My System SpecsSystem Spec
28 Jan 2013   #9
DeceitfulBurger

Windows 7 64
 
 

Also, just had another bsod, here:
My System SpecsSystem Spec
28 Jan 2013   #10
DeceitfulBurger

Windows 7 64
 
 

After some deliberation it seems to most happen when playing Arma 2: Operation Arrowhead.
My System SpecsSystem Spec
Reply

 SYSTEM_SERVICE_EXCEPTION BSOD, help please :)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Bsod - system_service_exception -
Good Afternoon, I have been getting System_Service_Exception BSOD on and off for over a year now, mostly when streaming video's on the internet (multiple youtube tabs open). However, now it seems to be happening when playing games, doing nothing, even happened when compiling the minidump with DM...
BSOD Help and Support
Bsod - system_service_exception
Hello recently i have randomly gotten the BSOD SYSTEM_SERVICE_EXCEPTION. I'm usually pretty good with computers but i haven't learned much on BSOD's (maybe some documentation someone could provide?) So i've done everything i could think of, and a few things off Google with no luck. The BSOD cna...
BSOD Help and Support
Cause of BSOD X3B System_Service_Exception?
I was doing some pretty serious multitasking when I received the above mentioned BSOD, and I'm curious what the cause could be. From what I'm reading ("0x0000003b" Stop error when the memory usage of memory-mapped file is high in Windows 7 or Windows Server 2008 R2), it sounds like it was due...
BSOD Help and Support
BSOD, System_Service_Exception
Windows 7 Professional X64 AMD Phenom x4 9950 8gb ddr2 1066 1.0tb and 500gb hd's This is my first post on here so I hope I am doing it right. My computer keeps crashing at random intervals and is very intermittent but very annoying. It will run for days on end and then all of a sudden it...
BSOD Help and Support
BSOD system_service_exception
Keep having on and off bluescreen issues for the last month. Most recently it's been saying system_service_exception, but the last two (tonight) said bad_pool_caller. Haven't had any new software or hardware, nothing obvious that I can think of. Initially I thought it was my driver for my...
BSOD Help and Support
BSOD - System_Service_Exception
Well the latest help from the HP Tech support had me do a 'destructive' restore of my OS to try to fix the BSOD problems. I think it reduced the frequency, but had another this morning. I've attached the minidump...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App