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Windows 7: freezing issue and hanging in wind 7

22 Jan 2013   #1
mcb99

win7 64 bit
 
 
freezing issue and hanging in wind 7

hello. I have had issues with win7 freezing, so I re installed on a new hard drive.I have done all the updates avail for win7 and had some freezing issues. Sometimes the program will freeze on startup screen (colored floating square thingys), and sometime it will freeze after 5 or ten minutes of being in windows. nothing that i can put my finger on to repeat and say "aha its when i do this" So I will attache minidumps and Sf Diagnostic dump file and hope someone can find something.
I will also include a dump file from windows, but i think that is for BSOD, right? and i am not getting bsod, just freezing.
Thank you in advance.
ok couldnt attach the minindump file got a no permission error.
here is sf diag files
Attachment 251569


My System SpecsSystem Spec
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22 Jan 2013   #2
carwiz

Windows 7 Pro-x64
 
 

Welcome to the forum.

There's one dump from today. You have an errant kernel mode driver accessing paged memory out of bounds. In this case, it's AVGLDX64.SYS belonging to AVG Technologies CZ (or a rogue of the same name). Seems to be common with this antivirus. Did your problems start after loading AVG?

For test purposes:
1. Make sure Windows Firewall is turned on.
2. Un-install the AVG software. Reboot.
3. Run SFC /scannow from an elevated command prompt. Take special notice that errors may take multiple runs.
4. Install MSE and run a full scan after updates.

Report back.
My System SpecsSystem Spec
23 Jan 2013   #3
mcb99

win7 64 bit
 
 

i ran sfc/scannow. a few files were not able to be repaired.so I copied the CBS log for your viewing pleasure.
I will now install MSE and scan.
My System SpecsSystem Spec
.


23 Jan 2013   #4
carwiz

Windows 7 Pro-x64
 
 

All that's there is the find instruction.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

The actual file should be on your desktop and named sfcdetails.txt.
My System SpecsSystem Spec
23 Jan 2013   #5
mcb99

win7 64 bit
 
 

oops wrong file
My System SpecsSystem Spec
23 Jan 2013   #6
mcb99

win7 64 bit
 
 

another SF diag file after multiple freeze ups
My System SpecsSystem Spec
23 Jan 2013   #7
mcb99

win7 64 bit
 
 

I can,t go 5 min without the system freezing. any advice?
My System SpecsSystem Spec
24 Jan 2013   #8
mcb99

win7 64 bit
 
 

can anyone help?
My System SpecsSystem Spec
24 Jan 2013   #9
mcb99

win7 64 bit
 
 

I was able to keep the puter up long enough to copy and save event viewer files. Attachment 251730Mybe these will be of some help?
My System SpecsSystem Spec
24 Jan 2013   #10
mcb99

win7 64 bit
 
 

and two more.
My System SpecsSystem Spec
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 freezing issue and hanging in wind 7




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