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Windows 7: BSOD a a regular basis now

23 Jan 2013   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD a a regular basis now

New here,hope I followed all the rules and dotted my i's n crossed my t's.
Pretty much been getting BSOD since this computer was built for me
Any help would be great
thanks for your time

My System SpecsSystem Spec
.

23 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 4A, {73a52e09, 2, 0, fffff88002bd9ca0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Code:
Usual causes:  Device driver
A driver was trying to return back to User mode, when it's IRQL (currently at Dispatch_Level) was greater than Passive_Level, it seemed to crash on your Avast program and this may be the problem.

Code:
PROCESS_NAME:  AvastSvc.exe
Remove:

Code:
Start Menu\Programs\avast! Free Antivirus
Use the official uninstaller:Install and perform full scans with: Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
23 Jan 2013   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

WOW
The free Avast huh?
many thanks while i kill this program....
My System SpecsSystem Spec
.


23 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Post back your results
My System SpecsSystem Spec
23 Jan 2013   #5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I uninstalled Avast
Installed Malwarebytes (found 12 "threats")
Installed Microsoft security Essentials
Thanks so much BlueRobot for the quick reply and help
I will mark the thread solved after 24 hours
My System SpecsSystem Spec
23 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Your welcome, and have you removed the threats? You can report them in the Security forum.
My System SpecsSystem Spec
23 Jan 2013   #7

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Your welcome, and have you removed the threats? You can report them in the Security forum.
Yes I removed the 12 threats with malawarebyte
did not see that option
My System SpecsSystem Spec
23 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

You can create a thread here for the threats if you wish - System Security - Windows 7 Forums

Leave this thread open for a few days and then report back if you have had any problems.
My System SpecsSystem Spec
23 Jan 2013   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok will do
thanks so much once again
My System SpecsSystem Spec
23 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Your welcome
My System SpecsSystem Spec
Reply

 BSOD a a regular basis now




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