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Windows 7: BSOD: driver power state failure

24 Jan 2013   #1
Vayl

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD: driver power state failure

Hi,

i got my notebook (MSI GE60) a month ago and since then i'm experiencing BSOD. It doesn't happen regularly. Sometimes it happens twice a day, sometimes nothing happens for 2 days .

Below i attached the dump files.

If any other info needed let me know.


My System SpecsSystem Spec
.
24 Jan 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

two things, first Uninstall Daemon tools and then run this program:

Duplex secure

when you run the tool if the uninstall box is greyed out then your done If it is not then click it and let it uninstall. DO NOT click the install button It will install a Driver known to cause BSODs.

Second I notice that your video card driver (which is what the crash dumps are blaming as the problem) Is one of the drivers from the Dec 29 batch there are two things you can try, seeing if there is another update, I have heard tell that there is a beta driver that might solve the problem, or you can install an older driver and see if it fixes things. the drivers can be found here.
My System SpecsSystem Spec
24 Jan 2013   #3
Vayl

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

thanks, I will give it a shot and let you know the result
My System SpecsSystem Spec
.

24 Jan 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I will keep my fingers crossed.
My System SpecsSystem Spec
26 Jan 2013   #5
Vayl

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

2 days passed along without BSOD

thanks for the help
My System SpecsSystem Spec
26 Jan 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Your very welcome glad we could get you sorted out
My System SpecsSystem Spec
29 Jan 2013   #7
Vayl

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

hi,
so unfortunately i got BSOD again...

i got deamon tools unistalled like you suggested and uptaded the video card driver to the newest version, but after 3 days it crashed again. I tried to use an earlier vesion of the video driver too, but it did not help either...

if you could help i would appreciate it... dmp files attached
My System SpecsSystem Spec
29 Jan 2013   #8
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

ok so uninstall the driver you have currently installed for your video card then run through this tutorial:

Drivers - Clean Left over Files after Uninstalling

Then try installing This driver
My System SpecsSystem Spec
29 Jan 2013   #9
x BlueRobot

 

Code:
BugCheck 9F, {3, 85918560, 82f399e0, 85d53db0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys
Code:
0: kd> lmvm nvlddmkm
start    end        module name
94023000 94a97000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 19:15:55 2012 (506B2F5B)
    CheckSum:         00A5C59B
    ImageSize:        00A74000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your graphics driver seems to be causing some problems, it is best to update to the latest driver, using the link provided by Dsprague, if they have found the correct driver for your card.
  1. Download Driver
  2. Start Type: Device Manager
  3. Expand Display Adapters
  4. Right-Click Driver Name, Uninstall
  5. Reboot
  6. Run Driver Sweeper
  7. Reboot
  8. Install Downloaded Driver
Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:
My System SpecsSystem Spec
30 Jan 2013   #10
Vayl

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

i will give it a shot and let you know guys the result
My System SpecsSystem Spec
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