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| 24 Jan 2013 | #1 |
| | random BSOD clean win7 64bit install, need your help guys Tried a lot of thing. several clean Windows 7 install still my laptop has random crashes. would be very thankful for any suggestions. |
My System Specs | |
| 24 Jan 2013 | #2 |
| | Please Enable Driver verifier: Driver Verifier - Enable and Disable This should cause your computer to crash, when it does please post back with your new crash dumps. I have a feeling that this might be cause by your Video card driver, but I want to be sure first. WARNING!: If you can not boot normally into windows after enabling driver verifier Please boot into Safe Mode and then disable Driver Verifier. |
| My System Specs |
| 24 Jan 2013 | #3 |
| | enabled driver verifier nothing so far. playing assassins creed 3 to load video card. all temps look good. no overheating. |
| My System Specs |
| . |
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| 24 Jan 2013 | #4 |
| | Hello arislan777. You may disable driver verifier for the time being. The version of the display driver you are using is problematic. Code: start end module name
fffff880`05866000 fffff880`06304000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Dec 29 12:17:52 2012 (50DE9218)
CheckSum: 00A7F96C
ImageSize: 00A9E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Code: fffff880`0865a0b0 fffff880`0591aa8bUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0xb4a8b
Code: start end module name
fffff880`01017000 fffff880`0116b000 iaStor (deferred)
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Tue Sep 14 06:53:32 2010 (4C8ECE94)
CheckSum: 00073894
ImageSize: 00154000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Dont let MagicDisc to start with windows. It is too much problematic. Use it only when it is needed. Free up the startup.
Download, install and update those, and then run full system scans with both of them, one by one. Report back with the results. |
| My System Specs |
| 24 Jan 2013 | #5 |
| | new dump after turning on verifier will try rolling video drivers back |
| My System Specs |
| 24 Jan 2013 | #6 |
| | Verifier found nothing. Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff960000ad7c8, fffff8800afbc7e0, 0}
Probably caused by : win32k.sys ( win32k!RGNOBJ::bSwap+3c )
Followup: MachineOwner
---------
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000ad7c8, Address of the instruction which caused the bugcheck
Arg3: fffff8800afbc7e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
win32k!RGNOBJ::bSwap+3c
fffff960`000ad7c8 4c8b00 mov r8,qword ptr [rax]
CONTEXT: fffff8800afbc7e0 -- (.cxr 0xfffff8800afbc7e0)
rax=0000000000000000 rbx=fffff8800afbd230 rcx=fffff8800afbd1e0
rdx=fffff8800afbd230 rsi=0000000000000000 rdi=fffff900c0104b10
rip=fffff960000ad7c8 rsp=fffff8800afbd1c0 rbp=0000000000000001
r8=0000000000000000 r9=fffff900c0104b10 r10=0000000a000001e5
r11=fffff8800afbd208 r12=fffff900c01e9b04 r13=fffff900c25326d0
r14=0000000000000004 r15=fffff900c0822870
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
win32k!RGNOBJ::bSwap+0x3c:
fffff960`000ad7c8 4c8b00 mov r8,qword ptr [rax] ds:002b:00000000`00000000=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0x3B
PROCESS_NAME: HWMonitor.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff960000ad7c8
STACK_TEXT:
fffff880`0afbd1c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!RGNOBJ::bSwap+0x3c
FOLLOWUP_IP:
win32k!RGNOBJ::bSwap+3c
fffff960`000ad7c8 4c8b00 mov r8,qword ptr [rax]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!RGNOBJ::bSwap+3c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 50aeecc6
STACK_COMMAND: .cxr 0xfffff8800afbc7e0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_VRF_win32k!RGNOBJ::bSwap+3c
BUCKET_ID: X64_0x3B_VRF_win32k!RGNOBJ::bSwap+3c
Followup: MachineOwner
--------- |
| My System Specs |
| 27 Jan 2013 | #7 |
| | thanks for everything realized that engineering sample processor was causing all the trouble, installed the old one and everything is ok now. |
| My System Specs |
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