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Windows 7: random BSOD clean win7 64bit install, need your help guys


24 Jan 2013   #1

Windows 7 Ultimate x64
 
 
random BSOD clean win7 64bit install, need your help guys

Tried a lot of thing. several clean Windows 7 install still my laptop has random crashes. would be very thankful for any suggestions.

My System SpecsSystem Spec
.

24 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please Enable Driver verifier:

Driver Verifier - Enable and Disable

This should cause your computer to crash, when it does please post back with your new crash dumps. I have a feeling that this might be cause by your Video card driver, but I want to be sure first.

WARNING!: If you can not boot normally into windows after enabling driver verifier Please boot into Safe Mode and then disable Driver Verifier.
My System SpecsSystem Spec
24 Jan 2013   #3

Windows 7 Ultimate x64
 
 
enabled driver verifier

nothing so far. playing assassins creed 3 to load video card. all temps look good. no overheating.
My System SpecsSystem Spec
.


24 Jan 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello arislan777. You may disable driver verifier for the time being.

The version of the display driver you are using is problematic.
Code:
start             end                 module name
fffff880`05866000 fffff880`06304000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Dec 29 12:17:52 2012 (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
And it is contributing to the crashes.
Code:
fffff880`0865a0b0  fffff880`0591aa8bUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xb4a8b
Roll it back to a known stable version.
You have a very old version of Rapid Storage installed.
Code:
start             end                 module name
fffff880`01017000 fffff880`0116b000   iaStor     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Tue Sep 14 06:53:32 2010 (4C8ECE94)
    CheckSum:         00073894
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download and install this version only. (If it says it is not for windows 7, dont worry, and proceed with the installation).

Dont let MagicDisc to start with windows. It is too much problematic. Use it only when it is needed. Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Report back with the results.
My System SpecsSystem Spec
24 Jan 2013   #5

Windows 7 Ultimate x64
 
 
new dump after turning on verifier

will try rolling video drivers back
My System SpecsSystem Spec
24 Jan 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Verifier found nothing.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960000ad7c8, fffff8800afbc7e0, 0}

Probably caused by : win32k.sys ( win32k!RGNOBJ::bSwap+3c )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000ad7c8, Address of the instruction which caused the bugcheck
Arg3: fffff8800afbc7e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
win32k!RGNOBJ::bSwap+3c
fffff960`000ad7c8 4c8b00          mov     r8,qword ptr [rax]

CONTEXT:  fffff8800afbc7e0 -- (.cxr 0xfffff8800afbc7e0)
rax=0000000000000000 rbx=fffff8800afbd230 rcx=fffff8800afbd1e0
rdx=fffff8800afbd230 rsi=0000000000000000 rdi=fffff900c0104b10
rip=fffff960000ad7c8 rsp=fffff8800afbd1c0 rbp=0000000000000001
 r8=0000000000000000  r9=fffff900c0104b10 r10=0000000a000001e5
r11=fffff8800afbd208 r12=fffff900c01e9b04 r13=fffff900c25326d0
r14=0000000000000004 r15=fffff900c0822870
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
win32k!RGNOBJ::bSwap+0x3c:
fffff960`000ad7c8 4c8b00          mov     r8,qword ptr [rax] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0x3B

PROCESS_NAME:  HWMonitor.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff960000ad7c8

STACK_TEXT:  
fffff880`0afbd1c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!RGNOBJ::bSwap+0x3c


FOLLOWUP_IP: 
win32k!RGNOBJ::bSwap+3c
fffff960`000ad7c8 4c8b00          mov     r8,qword ptr [rax]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!RGNOBJ::bSwap+3c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50aeecc6

STACK_COMMAND:  .cxr 0xfffff8800afbc7e0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_VRF_win32k!RGNOBJ::bSwap+3c

BUCKET_ID:  X64_0x3B_VRF_win32k!RGNOBJ::bSwap+3c

Followup: MachineOwner
---------
So, I think you should follow the previous post.
My System SpecsSystem Spec
27 Jan 2013   #7

Windows 7 Ultimate x64
 
 
thanks for everything

realized that engineering sample processor was causing all the trouble, installed the old one and everything is ok now.
My System SpecsSystem Spec
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 random BSOD clean win7 64bit install, need your help guys




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