My Computer is crashing


  1. Posts : 1
    windows 7 64bit
       #1

    My Computer is crashing


    My computer will go onto a black screen and the monitor graphics will appear saying that there is no signal and all programs will stop working however my computer is still on.
    i have access to dmp files if need to fix the problem any help will be much appreciated.
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    Your crashes are being caused by your avast anti virus:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C2, {7, 109b, 5030120, fffff8a00d4c16b0}
    
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
    GetPointerFromAddress: unable to read from fffff800030b8100
    GetUlongFromAddress: unable to read from fffff800030b81c0
    Probably caused by : aswSnx.SYS ( aswSnx+3ba69 )
    
    Followup: MachineOwner
    ---------
    aswSnx.SYS

    I would reccomend removing it with the Avast! Removal Tool and then replacing it with Microsoft Security Essentials

    Post back and let us know if you continue to have issues or if you have any questions
      My Computer


 

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