Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Acer Aspire 5742Z boots up, then black srceen with mouse only

25 Jan 2013   #1
mjbhiggins

windows 7 Home Premium 64 bit
 
 
Acer Aspire 5742Z boots up, then black srceen with mouse only

Hi Folks, the laptop am working on Acer Aspire 5742Z boots up, then black srceen with mouse only, have reimaged it three times, works for 3 - 8 hours then stops and then black srceen with mouse only.

I have update bios after 3 crash.

Event log shows following

Warning 1/25/2013 8:11:17 AM Diagnostics-Performance 108 Boot Performance Monitoring
Warning 1/25/2013 8:11:17 AM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/25/2013 8:11:17 AM Diagnostics-Performance 100 Boot Performance Monitoring
Error 1/25/2013 8:11:17 AM Diagnostics-Performance 200 Shutdown Performance Monitoring
Critical 1/25/2013 7:52:50 AM Diagnostics-Performance 100 Boot Performance Monitoring
Error 1/25/2013 7:51:24 AM Diagnostics-Performance 351 Standby Performance Monitoring
Warning 1/25/2013 7:51:24 AM Diagnostics-Performance 310 Standby Performance Monitoring
Warning 1/25/2013 7:51:24 AM Diagnostics-Performance 302 Standby Performance Monitoring
Error 1/25/2013 7:51:24 AM Diagnostics-Performance 302 Standby Performance Monitoring
Warning 1/25/2013 7:51:24 AM Diagnostics-Performance 300 Standby Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 203 Shutdown Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 201 Shutdown Performance Monitoring
Critical 1/24/2013 5:15:53 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 5:15:53 PM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 5:15:53 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 5:02:01 PM Diagnostics-Performance 501 Desktop Window Manager Monitoring
Warning 1/24/2013 5:02:01 PM Diagnostics-Performance 500 Desktop Window Manager Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 103 Boot Performance Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 103 Boot Performance Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 4:58:44 PM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 4:58:44 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 107 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 1:00:08 PM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 1:00:08 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 12:23:42 PM Diagnostics-Performance 102 Boot Performance Monitoring
Warning 1/24/2013 12:23:42 PM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 12:23:42 PM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 12:23:42 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 12:23:41 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 12:17:43 PM Diagnostics-Performance 100 Boot Performance Monitoring
Error 1/24/2013 12:17:43 PM Diagnostics-Performance 203 Shutdown Performance Monitoring
Warning 1/24/2013 12:17:43 PM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 11:58:21 AM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 203 Shutdown Performance Monitoring
Warning 1/24/2013 11:58:21 AM Diagnostics-Performance 200 Shutdown Performance Monitoring
Warning 1/24/2013 11:50:49 AM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 11:50:49 AM Diagnostics-Performance 101 Boot Performance Monitoring
Error 1/24/2013 11:50:49 AM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 1/24/2013 11:50:49 AM Diagnostics-Performance 200 Shutdown Performance Monitoring
Error 1/24/2013 11:30:22 AM Diagnostics-Performance 106 Boot Performance Monitoring
Warning 1/24/2013 11:30:22 AM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 11:30:22 AM Diagnostics-Performance 101 Boot Performance Monitoring
Warning 1/24/2013 11:30:22 AM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 1/24/2013 11:30:22 AM Diagnostics-Performance 100 Boot Performance Monitoring
Critical 1/24/2013 9:08:55 AM Diagnostics-Performance 100 Boot Performance Monitoring

Does this mean hard drive is going bad?


My System SpecsSystem Spec
.
25 Jan 2013   #2
mjbhiggins

windows 7 Home Premium 64 bit
 
 

issue please respond there. Thank you.
My System SpecsSystem Spec
25 Jan 2013   #3
mjbhiggins

windows 7 Home Premium 64 bit
 
 
Acer pc5742Z boot up & goes to black window with white cursor

Hi Again, am new at this so please bare with me. I just reimaged notebook again ran diag. tool. attached file. I have seen blue screen of death windows, but I only got it (bsod) one time out of 4 reimages.
My System SpecsSystem Spec
.

25 Jan 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Follow this thread and configure for small memory dumps: Dump Files - Configure Windows to Create on BSOD

Upload a screenshot of your hard disk using CrystalDiskInfo and Summary tab using Speccy:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials (To test)Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
Check for over heating issues:Post back results.
My System SpecsSystem Spec
27 Jan 2013   #5
mjbhiggins

windows 7 Home Premium 64 bit
 
 
scannow done a few errrors.

Have run scannow, found some back sectors, also removed hard drive and replace with another new one. event log show same errors: Event Id: 100, 101 and 200, these have minimal impact, based on net search and my other pc which have them and been running for years.
My System SpecsSystem Spec
27 Jan 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

So how are things now?
My System SpecsSystem Spec
27 Jan 2013   #7
mjbhiggins

windows 7 Home Premium 64 bit
 
 

I have done following taken out ram, and changed the two sticks around. Ran Scannow, chkdisk ran and zero bad sectors now. All updates installed. Installed Speedfan and upped the speed on cpu. Speed fan show shows overall performance at 72%. Blown out notebook. Will check notebook tomorrow all day and see if that did it.
My System SpecsSystem Spec
27 Jan 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks, keep us updated
My System SpecsSystem Spec
28 Jan 2013   #9
mjbhiggins

windows 7 Home Premium 64 bit
 
 

Turned on the laptop today, and now it stopped at Windows light blue screen with white cursor mouse. IN put OEM windows OS and hit repair. No good had to go to restore from backup. Fun Fun NOT. is working on my patience. I am going to use my new hard drive in it and see what tomorrow brings.
My System SpecsSystem Spec
28 Jan 2013   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's bad
Let us know how things are either way
My System SpecsSystem Spec
Reply

 Acer Aspire 5742Z boots up, then black srceen with mouse only




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
No audio from Aspire 5742z
Have just started using Audacity to run along-side Movie Studio 9. Am unable to get any response from the in built mike or an external mike, the "add audio" button in Movie Studio is also greyed out. Am I missing something basic here please ?
Sound & Audio
HDMI lead for Acer Aspire 5742Z
Thought I might try connecting my JVC mini-cam GR-D340E/EK to the laptop. Am trying to buy a cable to do the job but am rather unsure what the description is of both plugs. Also is HDMI the same as IEEE ?? :confused:
Sound & Audio
Acer Aspire 5742Z, Windows 7 64bit home premium advice please!
Hi My girlfriends laptop seems to be acting funny lately. I was wondering would someone mind looking at these and tell me if anything looks wrong! No Ethernat controller and Printer port in Device manager. DVDRW drive wont work when I go into my Computer and right click and press Eject it...
General Discussion
Black screen of death with mouse pointer - acer aspire 5732Z
Hi all My mother in law has an acer aspire 5732Z, yesterday she was fiddling with the touch pad sensitivity and suddenly her screen went black. Each time she tries restarting, she gets the windows 7 startup screen, but just before getting to the log in screen, the screen goes black. The mouse...
BSOD Help and Support
Confused about graphic card on Acer Aspire 5742z
I have acer Aspire 5742z with Windows 7 64 bit home. Awhile back my resolution changed from 1366 x 768 to 1200 x 768. I believe this occurred after a windows update. Well I went to play a video game, Neverwinter Nights. The resolution in the game also changed. So I began looking into my video card...
Graphic Cards
Acer ASPIRE 5742Z not talking to Dell Inspiron
I have out my acer laptop and my dell inspiron on the same network. My laptop can access my dell, but it doesn't work the other way around. HELP!
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App