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Windows 7: Driver crash playing Fallout, error 0x00000117

25 Jan 2013   #1
Cagurtay

Windows 7 Ultimate x64
 
 
Driver crash playing Fallout, error 0x00000117

Hello,
i was having freezing issues with some games but after re-installing windows and using the drivers that came with Clevo its fixed but now i am having Nvidia driver crash while playing Bethesda games like Fallout 3 , Fallout:New Vegas or Oblivion , i posted on Nvidia forums but couldnt get any help. It seems TDR issue but i have this laptop for 3 years and i never had issues back then , i really have no idea what happened.
I found crash dumps ,maybe they will tell something and help to solve this.
Thank you.

My thread on Nvidia forums: https://forums.geforce.com/default/t...recovered-34-/

P.S.: -0224 dump came from Fallout 3 , 0234 one is from New Vegas


My System SpecsSystem Spec
.
27 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Cagurtay.

You are getting a stop 0x117, which is display related crash.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa8004c53160, fffff88004a40490, 0, 0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13490 )

Followup: MachineOwner
---------
It says that it is caused by the nvidia display driver. Let us check it.
Code:
start             end                 module name
fffff880`04a2d000 fffff880`05532700   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Jul 28 06:11:15 2009 (4A6E492B)
    CheckSum:         00B12301
    ImageSize:        00B05700
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
See, it is extremely old. You need to upload it. But I am not suggesting you to update it to the latest, as it has some inherent problems.
Let us know the results.
My System SpecsSystem Spec
27 Jan 2013   #3
Cagurtay

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hello Cagurtay.

You are getting a stop 0x117, which is display related crash.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa8004c53160, fffff88004a40490, 0, 0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13490 )

Followup: MachineOwner
---------
It says that it is caused by the nvidia display driver. Let us check it.
Code:
start             end                 module name
fffff880`04a2d000 fffff880`05532700   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Jul 28 06:11:15 2009 (4A6E492B)
    CheckSum:         00B12301
    ImageSize:        00B05700
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
See, it is extremely old. You need to upload it. But I am not suggesting you to update it to the latest, as it has some inherent problems.
Let us know the results.
Please read the Nvidia forum link , as i said i tried last 6-7 drivers including latest (310.90). This one 186.47 is recommended by my laptop provider also more stable than latest ones, this one only cause crash with Bethesda games while latest also cause that with Bethesda games plus Dead Space, F1 2012, Guild 2.
I'll try to clean boot right now, maybe some software or service conflict causing the issue.
Thank you for you response.
My System SpecsSystem Spec
.

27 Jan 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Have you tried 306.23? That thread does not indicate that.

As far as I have experienced, this version never fails itself, other than a hardware failure. You may search on this forum, crashes and debugging section for evidences.
My System SpecsSystem Spec
27 Jan 2013   #5
Cagurtay

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Have you tried 306.23? That thread does not indicate that.

As far as I have experienced, this version never fails itself, other than a hardware failure. You may search on this forum, crashes and debugging section for evidences.
I am sorry, i misread 306.23 with 306.97. I tried that , it still crashes but .dmp shows 2 more reasons for the crash (dxgkrnl.sys and NDproxy.sys). I downloaded DirectX End-User Runtime Web Installer and tried to update DirectX but it says i have newest one. I also tried clean boot but nothing changed.
My System SpecsSystem Spec
27 Jan 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now follow the guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting(also for STOP 0x117 errors) other than the driver part.
My System SpecsSystem Spec
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 Driver crash playing Fallout, error 0x00000117




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