Random BSODs on a brand-new PC (ntoskrnl.exe)

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    rslembo said:
    Driver Verifier was unable to catch or was badly executed somehow? Should give it another try?
    I'm still doing those memtest86+, almost finished one stick, no errors since.

    Doing fresh Windows install when I backup the HDD data. Maybe today or tomorrow..
    Driver verifier is not badly executed, it found those parameters which are unknown, and so it is hard to determine the cause. Something somehow interrupting the memory for sure. If the RAM is not corrupted, it must be a driver. But due to the unknown nature, the driver is not being caught by the verifier.

    Before doing the clean install, take a try, scan the system for possible virus infection.


    If any of them can found anything.
      My Computer


  2. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #12

    Scanned with both softwares above, just to be sure, system is clean.

    Finished memtest86+ with the first RAM stick in every DIMM slot, no errors.
    Testing last stick from today on.

    No BSOD occurred since the last MEMORY_MANAGEMENT.
    If happens again I'll post the dump file.

    Intending to fresh install Windows later today.

    Thanks, Arc.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    Good situation, and good plan :) When doing a clean install, follow it: Clean Reinstall - Factory OEM Windows 7

    Actually it will give you a perfect reinstall, if you follow all the steps necessary for you.
      My Computer


  4. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #14

    Arc, thanks for the guide!
    I'll be doing it today, ran out of time yesterday.

    However, got another BSOD by the morning, idle computer.
    One I've never seen happening before, about:
    KMODE_EXCEPTION_NOT_HANDLED
    tcpip.sys

    Do you know anything about this?
    I'm attaching the data..
    Thanks!
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    tcpip.sys is network related. A deeper search resulted in Atheros NIC driver. Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
    Code:
    fffff880`031fe698  fffff880`0425d69eUnable to load image \SystemRoot\system32\DRIVERS\L1C62x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for L1C62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1C62x64.sys
     L1C62x64+0x769e
    And that one is somehow old.
    Code:
    fffff880`04256000 fffff880`04271000   L1C62x64 T (no symbols)           
        Loaded symbol image file: L1C62x64.sys
        Image path: \SystemRoot\system32\DRIVERS\L1C62x64.sys
        Image name: L1C62x64.sys
        Timestamp:        Wed Aug 03 11:51:09 2011 (4E38E8D5)
        CheckSum:         0001CA6F
        ImageSize:        0001B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from ATHEROS Network drivers for Windows.

    Let us know the results.
      My Computer


  6. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #16

    My thoughts had gone straight to Atheros drivers.
    That's an extreme coincidence as I've just downloaded it yesterday for Windows reinstallation.

    Downloaded from Gigabyte. Driver date - 19/07/2012
    Driver release from Atheros webpage above is kinda old, October '10

    At fresh Windows install today, I'll be sure to install this one from the beginning.

    Once again, thanks for all the help provided!
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    rslembo said:

    At fresh Windows install today, I'll be sure to install this one from the beginning.
    Nice plan. A fresh clean install is always good :)
    In this case, follow Clean Reinstall - Factory OEM Windows 7. It works equally good with retail, too.
      My Computer


  8. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Hello, Arc, I'm back.
    Unfortunately, with bad results..

    Fresh windows install.
    New HDD. (Had to change it)

    5 days running clean.. Until now.
    I just had another BSOD.

    Came home, turned PC on, Windows login: BlueScreen

    Attaching new data.

    Thanks..
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    Your crash dump is not showing any finite probable cause, but a stop 0xC2 is in general a driver failure. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  10. Posts : 41
    Windows 7 Ultimate x64
    Thread Starter
       #20

    Few hours running Driver Verifier, another crash.
    Now, MEMORY_MANAGEMENT as later times.

    Data attached, hope it works this time..
      My Computer


 
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