| Windows 7: Random BSODs on a brand-new PC (ntoskrnl.exe) |
28 Jan 2013
|
#1 | | |
Random BSODs on a brand-new PC (ntoskrnl.exe) Hi,
Bought a new computer a month ago, since then I've been having random BSODs from time to time, all related to the following: ntoskrnl.exe
Done fresh windows install twice, those BSODs keep coming after a while.
Recently updated bios, no results.
Already done some hardware tests, such as:
memtest86: running over 9 hours, no errors.
seatool: Seagate's HDD check, passed.
furmark: stressing the GPU, no problems.
I'm running Driver Verifier in the background, got 3 BSODs since that.
Razer DeathAdder mouse driver wouldn't let me go into Windows while being stressed by verifier (blue screen), so that's the only no-Microsoft driver that is not being stressed at the moment.
(Updated that driver too, the same happened)
Tried to analyse the .dmp files, but I guess I wasn't able to understand those.
Hope you guys could help me, as I've had enough trying to solve this by myself.
Thanks in advance!
Last edited by rslembo; 28 Jan 2013 at 08:53 PM..
| My System Specs |
| OS Windows 7 Ultimate x64 CPU Core i7 3770k 3.5GHz Motherboard Gigabyte GA-Z77X-D3H Memory 2x4GB Kingston HyperX DDR3 2400mhz Graphics Card EVGA GeForce GTX 660Ti SC Monitor(s) Displays LG IPS 236V Screen Resolution 1920x1080 Keyboard Microsoft Comfort Curve Mouse Razer DeathAdder PSU Seasonic 760w Case Corsair Carbide 500R Hard Drives 1x Seagate Barracuda 1TB 7200RPM 64MB
1x Samsung Spinpoint 1TB 7200RPM 32MB |
28 Jan 2013
|
#2 | | Windows 7 Home Premium 64 Bit SP 1 |
Hello rslembo, disable driver now, and test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
Uninstall BitDefender. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.
Let us know the results. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
28 Jan 2013
|
#3 | | |
Hello, Arc.
Thanks for the reply.
I've just done the following steps as you suggested:
- Disabled Driver Verifier
- Uninstalled BitDefender
- Scanned with MSE
- Scanned with MBAM
No problems with those, system is clean.
However, I had another BSOD in the meantime:
MEMORY_MANAGEMENT
0x1a
ntoskrnl.exe+7efc0
About memtest86+, I've already done all those tests, with each memory stick separately in each memory slot.
I guess we can assume they're all OK. But, just to be sure, I'll be doing all of them again from now on. Additional information:
- Ran chkdsk c: /f /r with no problems related.
- Ran sfc /scannow as Windows found a problem on "NlsData0045.dll" and could not repair it. - Did some hardware stress tests S&M and Prime95 with Hiren's Boot Mini XP, all ok
Any other suggestion so we can go further with the problem?
Thanks for the help!
Last edited by rslembo; 28 Jan 2013 at 08:48 PM..
Reason: more info
| My System Specs | | OS Windows 7 Ultimate x64 CPU Core i7 3770k 3.5GHz Motherboard Gigabyte GA-Z77X-D3H Memory 2x4GB Kingston HyperX DDR3 2400mhz Graphics Card EVGA GeForce GTX 660Ti SC Monitor(s) Displays LG IPS 236V Screen Resolution 1920x1080 Keyboard Microsoft Comfort Curve Mouse Razer DeathAdder PSU Seasonic 760w Case Corsair Carbide 500R Hard Drives 1x Seagate Barracuda 1TB 7200RPM 64MB
1x Samsung Spinpoint 1TB 7200RPM 32MB |
29 Jan 2013
|
#4 | | Windows 7 Home Premium 64 Bit SP 1 |
Without seeing the data, I cannot say anything | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
29 Jan 2013
|
#5 | | |
Arc, what else could I provide to you?
Left memtest86+ overnight with one stick at channel A1, no error reports.
I'll keep testing sticks and channels.
I'm attaching the last dump file about the MEMORY_MANAGEMENT yesterday.
Could you take a look at it?
Thanks! | My System Specs | | OS Windows 7 Ultimate x64 CPU Core i7 3770k 3.5GHz Motherboard Gigabyte GA-Z77X-D3H Memory 2x4GB Kingston HyperX DDR3 2400mhz Graphics Card EVGA GeForce GTX 660Ti SC Monitor(s) Displays LG IPS 236V Screen Resolution 1920x1080 Keyboard Microsoft Comfort Curve Mouse Razer DeathAdder PSU Seasonic 760w Case Corsair Carbide 500R Hard Drives 1x Seagate Barracuda 1TB 7200RPM 64MB
1x Samsung Spinpoint 1TB 7200RPM 32MB |
29 Jan 2013
|
#6 | | Windows 7 Home Premium 64 Bit SP 1 |

Quote: Originally Posted by rslembo Arc, what else could I provide to you?
Nothing but the data as per Blue Screen of Death (BSOD) Posting Instructions . | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
29 Jan 2013
|
#7 | | |
Sure.
I'm without access to the computer ATM, sending you ASAP. | My System Specs | | OS Windows 7 Ultimate x64 CPU Core i7 3770k 3.5GHz Motherboard Gigabyte GA-Z77X-D3H Memory 2x4GB Kingston HyperX DDR3 2400mhz Graphics Card EVGA GeForce GTX 660Ti SC Monitor(s) Displays LG IPS 236V Screen Resolution 1920x1080 Keyboard Microsoft Comfort Curve Mouse Razer DeathAdder PSU Seasonic 760w Case Corsair Carbide 500R Hard Drives 1x Seagate Barracuda 1TB 7200RPM 64MB
1x Samsung Spinpoint 1TB 7200RPM 32MB |
29 Jan 2013
|
#8 | | |
Hello, Arc.
I'm back with the data.
Got'em attached.
Thanks! | My System Specs | | OS Windows 7 Ultimate x64 CPU Core i7 3770k 3.5GHz Motherboard Gigabyte GA-Z77X-D3H Memory 2x4GB Kingston HyperX DDR3 2400mhz Graphics Card EVGA GeForce GTX 660Ti SC Monitor(s) Displays LG IPS 236V Screen Resolution 1920x1080 Keyboard Microsoft Comfort Curve Mouse Razer DeathAdder PSU Seasonic 760w Case Corsair Carbide 500R Hard Drives 1x Seagate Barracuda 1TB 7200RPM 64MB
1x Samsung Spinpoint 1TB 7200RPM 32MB |
29 Jan 2013
|
#9 | | Windows 7 Home Premium 64 Bit SP 1 |
Checked it all, but found nothing. According to the parameters of your data, I searched in MSDN library too, but got nothing helpful there, too. Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff781c0000000
Arg3: 000000000001bfd1
Arg4: 0001bfcf00037ba2 Bug Check 0x1A: MEMORY_MANAGEMENT (Windows Debuggers) says, An unknown memory management error occurred.
What can I suggest you that, you rum memtest with all the sticks together, for 8 hours. If it comes free from errors, it is definitely being caused by a driver, and verifier is unable to catch it. In this situation, better you go for a clean install. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
30 Jan 2013
|
#10 | | |
Driver Verifier was unable to catch or was badly executed somehow? Should give it another try?
I'm still doing those memtest86+, almost finished one stick, no errors since.
Doing fresh Windows install when I backup the HDD data. Maybe today or tomorrow.. | My System Specs | | OS Windows 7 Ultimate x64 CPU Core i7 3770k 3.5GHz Motherboard Gigabyte GA-Z77X-D3H Memory 2x4GB Kingston HyperX DDR3 2400mhz Graphics Card EVGA GeForce GTX 660Ti SC Monitor(s) Displays LG IPS 236V Screen Resolution 1920x1080 Keyboard Microsoft Comfort Curve Mouse Razer DeathAdder PSU Seasonic 760w Case Corsair Carbide 500R Hard Drives 1x Seagate Barracuda 1TB 7200RPM 64MB
1x Samsung Spinpoint 1TB 7200RPM 32MB Random BSODs on a brand-new PC (ntoskrnl.exe) problems? All times are GMT -5. The time now is 09:46 AM. | |