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Windows 7: Blue screen

29 Jan 2013   #1

windows 7 32bit
 
 
Blue screen

Helloo

I had the problem of the 'blue screen' when suddenly the screen go black..then i have
to restart my P.C manually..

it happened during the first minute i run the 'skyrim' game..And during typing this post too
which it was erased caused by the 'blue screen' thing..

i read the posts about it, and when i see the windows note, after the restart.. it says the same
problem notes as everyone i have seen posted..

I did all the required steps to resolve this matter.. i reached the point.. Did the 'SF_Diagnostic_Tool' test
and now i have copy of the files..

Please advise what next !


My System SpecsSystem Spec
.

29 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
29 Jan 2013   #3

windows 7 32bit
 
 

Alright, i uploaded the zipped file as step 6 says....One more thing
now i think this problem happens when some heavy applications, or
more than few windows are open at once.. It goes black!!
My System SpecsSystem Spec
.


29 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
30 Jan 2013   #5

windows 7 32bit
 
 

Okay, here is the report!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {72024686-032B-4EB1-9C39-DE39637601C2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{72024686-032B-4EB1-9C39-DE39637601C2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3451648681-3939186934-3992711281</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D945PLNM</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NM94510J.86A.0150.2006.1114.0848</Version><SMBIOSVersion major="2" minor="4"/><Date>20061114000000.000000+000</Date></BIOS><HWID>6E973F07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Jordan Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7601.0000-2742012
Installation ID: 004442726361697703580092689430320584881854972715706615
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/30/2013 3:13:46 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAABAAAAAgABAAEAJJTgxM1QZMRSNspoqnZI5JocWjnwZkKDcRyA1w==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            INTEL         D945PLNM
  FACP            INTEL         D945PLNM
  MCFG            INTEL         D945PLNM
  WDDT            INTEL         D945PLNM
  ASF!            INTEL         D945PLNM
  SSDT            INTEL         CpuPm
  SSDT            INTEL         CpuPm
  SSDT            INTEL         CpuPm
  SSDT            INTEL         CpuPm
  SSDT            INTEL         CpuPm
  SLIC            _ASUS_        Notebook
My System SpecsSystem Spec
30 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Unfortunately it appears that your Windows installation is counterfeit If you wish to continue to receive help from this forum please format your drive and purchase a legitimate copy of windows and reinstall then post your new WGA report so that we can verify that your install is legitimate.
My System SpecsSystem Spec
30 Jan 2013   #7

windows 7 32bit
 
 

So the problem is only caused by what it appeared to be a counterfeit copy of windows?
that's the all issue ?

And thanks a lot, for your troubles Dsprague, much appreciated, u've done a great work!
I'll let update you with details once i format.
My System SpecsSystem Spec
30 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Quote   Quote: Originally Posted by meeru View Post
So the problem is only caused by what it appeared to be a counterfeit copy of windows?
that's the all issue ?

And thanks a lot, for your troubles Dsprague, much appreciated, u've done a great work!
I'll let update you with details once i format.
It may not be the prime cause but it is against the rules for us to support a counterfeit install of windows.
My System SpecsSystem Spec
01 Feb 2013   #9

windows 7 32bit
 
 

I see...
Well thank you.
My System SpecsSystem Spec
Reply

 Blue screen




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