I have tried everything short if completely reinstalling windows that j know how to do. My computer won't load anything past the floral blue background screen. I have. Tried safe mode And recovery but nothing happens except that my mouse shows up. I need to backup my pictures before I completely reinstall, is there another way to do this they are the pics of my so. For the last 3 mo tha and are so important I really don't want to loose them.