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Windows 7: BSOD playing LoL/SC2/Skyrim/ARMA2 error 0x124

31 Jan 2013   #1
xtaki

Windows 7 Home Premium 64 Bit
 
 
BSOD playing LoL/SC2/Skyrim/ARMA2 error 0x124

It happens randomly, sometimes in the middle of games or sometimes after a few hours

My specs:

Mainboard : Asus M4A77TD
Chipset : AMD RD770
Processor : AMD Phenom II X4 965e @ 3400 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : ATI Radeon HD 5670
Hard Disk : Hitachi HDS721010CLA332 ATA Device (1000GB)
Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)


My System SpecsSystem Spec
.
31 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello xtaki.
Code:
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80053708f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031c46f0 fffff800`02d14ca9 : fffffa80`053708d0 fffffa80`03a40b50 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031c4c10 fffff800`02bf5557 : fffffa80`053708d0 fffff800`02c6f2d8 fffffa80`03a40b50 00000000`00000206 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031c4c40 fffff800`02b5c935 : fffff800`02cd0ae0 00000000`00000001 fffffa80`04907820 fffffa80`03a40b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031c4c80 fffff800`02adb641 : fffff880`0105de00 fffff800`02b5c910 fffffa80`03a40b00 fffffa80`03a40b50 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031c4cb0 fffff800`02d68e5a : 00000000`00000000 fffffa80`03a40b50 00000000`00000080 fffffa80`0396eb30 : nt!ExpWorkerThread+0x111
fffff880`031c4d40 fffff800`02ac2d26 : fffff880`02f63180 fffffa80`03a40b50 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031c4d80 00000000`00000000 : fffff880`031c5000 fffff880`031bf000 fffff880`031c3d90 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
If you are overclocking, set everything back to default.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

And follow the guide: Stop 0x124 - what it means and what to try

Let us know the results.
My System SpecsSystem Spec
31 Jan 2013   #3
xtaki

Windows 7 Home Premium 64 Bit
 
 

I hit about 9100 frames in 30 minutes in furmark before I stopped it and the temperature was at a constant 52~51C, no artifacts either so I'm assuming it's passed?

Still doing the rest

EDIT: Ran Prime95 for 2 hours, all passes no errors or warnings. I'll test the RAM tonight

Also, I don't know what the default settings are for my desktop so..
My System SpecsSystem Spec
.

01 Feb 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Continue with the tests, and inform us the results.

Enter into the BIOS and see if the CPU clock settings are set to be default or not.

Asking it coz it is difficlt to get rid of stop 0x124 in an overclocked system.
My System SpecsSystem Spec
01 Feb 2013   #5
xtaki

Windows 7 Home Premium 64 Bit
 
 

The CPU settings are set on auto so I'm not sure what to do about that

No BSOD yesterday or today so I'm not sure whether I should still check it out

My desktop WAS moved though so maybe a loose cable?

EDIT: I take it back, I just had another BSOD while playing ARMA 2

Also I have the memtest on usb and boot settings on usb first but it doesn't run
My System SpecsSystem Spec
02 Feb 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nit only memtest, but also furmark
My System SpecsSystem Spec
02 Feb 2013   #7
xtaki

Windows 7 Home Premium 64 Bit
 
 

Yeah I did furmark already
My System SpecsSystem Spec
03 Feb 2013   #8
xtaki

Windows 7 Home Premium 64 Bit
 
 

Okay I'm tweaking around with my OC settings and I'm no longer getting Windows Explorer has stopped working x5 or so when it first shows the desktop.
My System SpecsSystem Spec
03 Feb 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us know for any further issue.
My System SpecsSystem Spec
03 Feb 2013   #10
xtaki

Windows 7 Home Premium 64 Bit
 
 

It crashed again and I had to revert it all back to auto
My System SpecsSystem Spec
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 BSOD playing LoL/SC2/Skyrim/ARMA2 error 0x124




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