Windows 7: BSOD 0x0000009f, ntoskrnl.exe, DRIVER_POWER_STATE_FAILURE

stugotz · 31 Jan 2013

The computer starts to go crazy around midnight, then BSOD. Should be in sleep mode at that point.

Kaspersky is disabled, Windows FW enabled.
Mem check: okay
Drivers: No unsigned

Any help would be great, let me know if you need further details.

Arc · 31 Jan 2013

Hello stugotz.

It is Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800735dbb0, fffff80004fce3d8, fffffa80113e1250}

Unable to load image \SystemRoot\system32\DRIVERS\dne64x.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by : ntkrnlmp

Followup: MachineOwner
---------

And it is very old.

Code:

fffff880`05cd4000 fffff880`05d00000   dne64x   T (no symbols)           
    Loaded symbol image file: dne64x.sys
    Image path: \SystemRoot\system32\DRIVERS\dne64x.sys
    Image name: dne64x.sys
    Timestamp:        Tue Nov 11 06:31:24 2008 (4918D964)
    CheckSum:         000359DA
    ImageSize:        0002C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Cisco Systems, Inc.

Also, Fresco Logic xHCI (USB3) Device Driver.

Code:

fffff800`04fce818  fffff880`01c10feaUnable to load image \SystemRoot\system32\DRIVERS\FLxHCIc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for FLxHCIc.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys
 FLxHCIc+0x10fea

Update it from FRESCO LOGIC INC.===Leap into SuperSpeed===.

Do some general USB related troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers.

Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

Let us know the results.

stugotz · 31 Jan 2013

I'll give that a try, thank you very much for the quick response!

Windows 7: BSOD 0x0000009f, ntoskrnl.exe, DRIVER_POWER_STATE_FAILURE

BSOD 0x0000009f, ntoskrnl.exe, DRIVER_POWER_STATE_FAILURE problems?