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Windows 7: BSOD on shutdown BCCode f4

31 Jan 2013   #1
MAC21500

Windows 7 Professional 64-bit SP1
 
 
BSOD on shutdown BCCode f4

Put this computer together myself about 6 months ago; had no issues until yesterday when I left the computer running all day; when I shut it down at night, it BSOD, and did it repeatedly when I tried to shut it down. Driving me crazy, I was going to do a system restore to see if it stops, but figured you guys know best. Any help is greatly appreciated!

Operating System
MS Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 2500K @ 3.30GHz 35 C
Sandy Bridge 32nm Technology
RAM
8.00 GB Dual-Channel DDR3 @ 802MHz (9-9-9-24)
Motherboard
ASUSTeK COMPUTER INC. P8Z77-M PRO (LGA1155) 24 C
Graphics
VW246 (1920x1080@60Hz)
1023MB GeForce GTX 560 (ASUStek Computer Inc) 27 C
Hard Drives
932GB Seagate ST1000DM003-9YN162 ATA Device (SATA) 28 C
Optical Drives
TSSTcorp CDDVDW SH-222AL ATA Device
DTSOFT Virtual CdRom Device
Audio
ASUS Xonar DX Audio Device


My System SpecsSystem Spec
.
01 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please post the following report before we proceed:
My System SpecsSystem Spec
01 Feb 2013   #3
MAC21500

Windows 7 Professional 64-bit SP1
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
Windows Product ID: 00371-OEM-8992671-00407
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {0C7D1AB4-DB71-486D-8519-AA08FAE845A6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Andrew\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0C7D1AB4-DB71-486D-8519-AA08FAE845A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-2755521432-2592244493-927395580</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="7"/><Date>20120216000000.000000+000</Date></BIOS><HWID>C9A83E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700407-02-1033-7601.0000-2392012
Installation ID: 008990173796416213102346524273830263140815441732858086
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PV9HW
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/1/2013 2:51:47 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:4:2012 21:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAADAAAAAQABAAEAln10qGY1dxZ0xGTHEsIKU+RlXv2QtMrEZKKhaS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
BGRT ALASKA A M I
SLIC _ASUS_ Notebook
My System SpecsSystem Spec
.

01 Feb 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation appears to be counterfeit?
The motherboard appears to be a retail one, while the Product Key is for an OEM-installed machine.
My System SpecsSystem Spec
01 Feb 2013   #5
MAC21500

Windows 7 Professional 64-bit SP1
 
 

That is interesting; I purchased some of the parts of this pc from a buddy of mine, and he had sold the HDD to me with 7 on it...

Also, I re-installed MS security Essentials last night, seems to have fixed the problem. I had uninstalled it not long after I got the computer running after building it; it was causing a conflict with some games I had installed.
My System SpecsSystem Spec
01 Feb 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

ANY Windows license resides on the motherboard, and not the Hard Drive - the distinction arises from the type of license as to whether it's valid on any given motherboard.
My System SpecsSystem Spec
01 Feb 2013   #7
MAC21500

Windows 7 Professional 64-bit SP1
 
 

There have been at least three different motherboards in this computer; I bought most of the guts from a friend of mine, and he had bought it from someone who had ordered his parts off of newegg. So, to be completely honest, I don't know what the original configuration of the computer was, all I knew was that I was buying used parts. I believe the guy I bought it from also had a linux partition and was using this as a server; all I know was he messed around with that type of thing, and for all I know the copy of windows 7 I was provided with may not be legitimate.
He helped me troubleshoot a sound issue with the motherboard, which is why it now has a sound card; we tried replacing the motherboard, but the other cards I had didn't fit well together on that board.
My System SpecsSystem Spec
01 Feb 2013   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The facts remain the same - the license resides with the original motherboard on which it was installed.
If it happens to have slipped through the system for a while, it doesn't change anything.
My System SpecsSystem Spec
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 BSOD on shutdown BCCode f4




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