Windows 7: BSOD Timed blue screen error

techno4229 · 01 Feb 2013

so, recently my laptop has been getting random blue screen errors i would get 0x0...24 and 01 and 0f and all never really same except for a few times.

Dsprague · 01 Feb 2013

Please uninstall the Asus utilities on your system they seem to be what is causing the problem:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck BE, {fffff8a002874000, 800000002174c121, fffff8800989a2a0, b}

*** WARNING: Unable to verify timestamp for AsDsm.sys
*** ERROR: Module load completed but symbols could not be loaded for AsDsm.sys
Probably caused by : AsDsm.sys ( AsDsm+2363 )

Followup: MachineOwner
---------

techno4229 · 01 Feb 2013

ok did but still so, here new dump

but also, some asus utility's i can not remove..

the windows installer service could not be accessed. This can occur if the windows installer is not correctly installed. contact for assistance

ps: im running safe mode with networking to do this, do i need command prompt?

Dsprague · 02 Feb 2013

yes you may need a command prompt, but no need to restart, you can open one by opening the start menu and typing cmd in the search box, you will need to run the command prompt as administrator, to do this type cmd in the search box right clicking on the command prompt and selecting run as administrator. once you have an administrative command prompt open see this tutorial and go to step four:

Programs - Uninstall using Command Prompt in Windows

techno4229 · 02 Feb 2013

Quote: Originally Posted by Dsprague

yes you may need a command prompt, but no need to restart, you can open one by opening the start menu and typing cmd in the search box, you will need to run the command prompt as administrator, to do this type cmd in the search box right clicking on the command prompt and selecting run as administrator. once you have an administrative command prompt open see this tutorial and go to step four:

Programs - Uninstall using Command Prompt in Windows

i tired but i get a error vaule of 1601 returned and it wont uninstall :\ then i tried using revounistall and says can not be used in safe mode, then again i cant run normal -.-

Dsprague · 02 Feb 2013

alright try this tutorial:

Uninstall and Remove Software in Safe Mode

techno4229 · 03 Feb 2013

so i got that to work, now... it says
"There is a problem with this windows installer package. A DLL required for this install to complete could not be run. Contact.... blah blah "

or

"There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact... blah blah"

Dsprague · 04 Feb 2013

please open a command prompt and enter the following commands:

Code:

msiexec /unregister

and


msiexec /regserver

then try uninstalling again

techno4229 · 04 Feb 2013

did, no change

Dsprague · 04 Feb 2013

try following this tutorial then try to boot into windows normally without using safe mode:

Troubleshoot Application Conflicts by Performing a Clean Startup

Windows 7: BSOD Timed blue screen error

BSOD Timed blue screen error problems?