BSOD after a few secs (0x50 and 0x3b and maybe more)


  1. Posts : 4
    Windows 7 x64
       #1

    BSOD after a few secs (0x50 and 0x3b and maybe more)


    I got a laptop from someone with the following problem:
    First it got a messed up screen and the laptop was not bootable at all. After I did some tests and scans (see below) I got the laptop to bootup but every time the computer starts up it gets a BSOD within a few seconds/minutes. The messages I saw where with error code 0x00000050 and 0x0000003B. I am not sure if I got more errors.

    What I already tried to fix problems with the laptop in this order:
    - First I did a memtest86+ which passed with 0 errors
    - A scan with the AVG rescue CD which resulted in some results (unfortunately i dont remember which ones), after AVG fixed these errors I got the laptop to be bootable again...
    - I did a malwarebytes scan with no results, so i thought the laptop was ok again , but after a few minutes it gave a BSOD again and afterwards it gave it every few minutes.

    Note - strange that the scan finished which took about 1 hour, but every other time the BSOD appears within a few minutes.

    I hope the zip file is ok, but because of the quick crashes it was hard to get a file at all.

    So thats about it. I hope my story is readable, my native language isn't english so have a hard time writing properly. If something is not clear just ask!
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Please follow the instructions here, so we have all the details we need

    https://www.sevenforums.com/crashes-d...tructions.html

    Also perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    Regards,
    Golden
      My Computer


  3. Posts : 4
    Windows 7 x64
    Thread Starter
       #3

    I did follow the instructions and posted the zip file, so what exactly do you mean? Do I have to make another kind of dump?

    Ill try to do the other steps, but the laptop is crashing very soon after starting up, so I hope ill get the results and have time enough to copy them... ill update you on this!
    Last edited by Coolsnarf; 02 Feb 2013 at 09:23.
      My Computer


  4. Posts : 4
    Windows 7 x64
    Thread Starter
       #4

    It is impossible to run the diag program. Everytime I try to run it the BSOD appears... so no clue what to do now.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Coolsnarf said:
    I did follow the instructions and posted the zip file, so what exactly do you mean? Do I have to make another kind of dump?
    The ZIP file does not contain all the necessary information to troubleshoot your problem - run the tool linked in the tutorial to gather the information.

    The MGADIAG tool does not cause BSOD's - reboot your system, then immediately run the tool. Alternatively, run it after booting into Safe Mode.
      My Computer


  6. Posts : 4
    Windows 7 x64
    Thread Starter
       #6

    I can imagine that MGADIAG is not causing the BSOD, but still... before I can get it to run the BSOD appears.
    I will try to get the other dump files needed, but im not sure if i have enough time to change the settings for creating dump files.

    -edit- nevermind, I cann't even change the settings. All tekst for the options look like squares and even more important, I get a BSOD before I can even finish changing the settings.
    So I am going to do a clean install and look if that will fix something....
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    OK. I think under the circumstances, that is probably the best thing to do.

    Regards,
    Golden
      My Computer


 

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