Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD and multiple system shutdown and restarts

02 Feb 2013   #1
srgtyork

Windows 7 Home Premium 64 bit
 
 
BSOD and multiple system shutdown and restarts

I have been experiencing random system shutdown and restarts. Today I actually received a BSOD. The only message I pulled from the BSOD before it closed was "Driver Power State Failure"
This is a newly built system:
Sabertooth Z77 MB
i7-3770 LGA1155 CPU
Geforce GTX 660 Graphics card
16GB Viper PC3-15000 1866MHz Memory
1000 Watt Power Supply

I have gone back through the installation and everything is solidly connected.
Any help will be appreciated.
Thank you for your time.


My System SpecsSystem Spec
.
02 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.
If you are overclocking any hardware, STOP. Reset any changed values back to default.
Code:
!sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
All your BSOD's were caused by asmthub3.sys
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80134919a0, fffff80000b9c3d8, fffffa800ccaaac0}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmthub3.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80134919a0, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800ccaaac0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa8010e0ba30

IMAGE_NAME:  asmthub3.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4eb203d0

MODULE_NAME: asmthub3

FAULTING_MODULE: fffff88006156000 asmthub3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

STACK_TEXT:  
fffff800`00b9c388 fffff800`02ef16d2 : 00000000`0000009f 00000000`00000003 fffffa80`134919a0 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02e91c3c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33ac0
fffff800`00b9c430 fffff800`02e91ad6 : fffffa80`0d71f0e0 00000000`00f42ef2 00000000`00000000 fffffa80`103d9f28 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02e919be : 00000245`403504f7 fffff800`00b9cb18 00000000`00f42ef2 fffff800`02ffe0c8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02e917a7 : 000000c6`cbd739c2 000000c6`00f42ef2 000000c6`cbd739cc 00000000`000000f2 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02e7ecca : fffff800`02ff9e80 fffff800`03007cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys

BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa800ccaaac0
Irp is active with 10 stacks 8 is current (= 0xfffffa800ccaad88)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
>[ 16, 2]   0 e1 fffffa80134919a0 00000000 00000000-00000000    pending
	       \Driver\asmthub3
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa8010feda00 00000000 00000000-00000000    pending
	       \Driver\usbccgp
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cb046a0    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm asmthub3
start             end                 module name
fffff880`06156000 fffff880`0617a000   asmthub3 T (no symbols)           
    Loaded symbol image file: asmthub3.sys
    Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
    Image name: asmthub3.sys
    Timestamp:        Thu Nov 03 09:00:32 2011 (4EB203D0)
    CheckSum:         0002C529
    ImageSize:        00024000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Description and link for update here: Driver Reference Table
ASMedia Technology Inc.

Also go through this link for more information: Blue Screen: Stop 0x9f - Microsoft Community

Please remove AVG: AVG | Download tools and utilities

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it:Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
Let us know the results.
My System SpecsSystem Spec
03 Feb 2013   #3
srgtyork

Windows 7 Home Premium 64 bit
 
 

I have not setup any O.C. on this machine. That doesn't mean there are settings out of wack. I will look into it and run the system checks as you recommend and get back to you.
Thank you for your time.
My System SpecsSystem Spec
.

03 Feb 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Keep us posted.
Good luck.
My System SpecsSystem Spec
03 Feb 2013   #5
srgtyork

Windows 7 Home Premium 64 bit
 
 

Ok I had found a couple of settings in the bios that was out of wack. I have got the CPU speed back to 3400. I have completed all your recommendations and have found no issues. I will advise within a week if this issue is solved as the shutdowns were happening at least once a day.
Thank you for your time.
My System SpecsSystem Spec
03 Feb 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

No problem, will wait for an update
My System SpecsSystem Spec
05 Feb 2013   #7
srgtyork

Windows 7 Home Premium 64 bit
 
 

Well there is still a problem. Had a random shutdown and restart a few minutes ago. No BSOD though.
I was playing my online game when this happened,no warning just everything shut of like flipping the power switch off,then the pc just powered back up.
My System SpecsSystem Spec
05 Feb 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload a snip of summary tab using speccy please
My System SpecsSystem Spec
05 Feb 2013   #9
srgtyork

Windows 7 Home Premium 64 bit
 
 

Here is the info you ask for.
My System SpecsSystem Spec
05 Feb 2013   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Download GPU Z and post a snip GPU-Z Video card GPU Information Utility
My System SpecsSystem Spec
Reply

 BSOD and multiple system shutdown and restarts




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD on Computer shutdown, automatically restarts
Hi, I recently purchased a new computer and have encountered issues with a BSOD after shutting down. This causes the computer to restart every time I select shutdown instead of shutting down. I noticed when I plugged the computer in for the first time/entered windows that a recovered from...
BSOD Help and Support
BSOD and system restarts by itself, please help me
Here's what the problem is... Source Windows Summary Shut down unexpectedly Date ?05-?Aug-?13 9:27 PM
BSOD Help and Support
System wont Shutdown!! restarts everytime!
Everytime i shutdown my PC, it will turn off and restart itself after a few seconds! omg! tried a lot of thing but fail everytime..but now i shut down my pc using safe mode and it worked!! think it a software issue?p.s. I have no viruses! ok i will say the event in detail..i first shut down my...
General Discussion
Daily system auto restarts / bsod
I have a new gaming system I purchased from IBUYPOWER in Dec 2010. Since first turning it on I would come in to pc next day and it would be a black screen post bios stating boot drive not available. I would alt - ctrl - del and reboot and it would not find boot drive. Next I would go to bios and...
BSOD Help and Support
Frequent BSOD and System Restarts
May be a driver issue as running in Safe Mode seems to be okay. I've attached the requested files for you to take a look at. The only driver issue flagged in perfmon was my logitech illuminated keyboard.
BSOD Help and Support
BSOD and system restarts
I built a new system a couple weeks ago with the following specs- AMD Phenom II X4 965 Deneb 8 GB OCZ AMD black edition RAM Gigabyte GA-MA790GPT-UD3H MBSapphire Radeon HD 5870 Win 7 Ultimate 64 Bit The computer frequently bluescreens or restarts itself during some games. 9.5 hours of...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App