BSOD and multiple system shutdown and restarts

Page 1 of 4 123 ... LastLast

  1. Posts : 22
    Windows 7 Home Premium 64 bit
       #1

    BSOD and multiple system shutdown and restarts


    I have been experiencing random system shutdown and restarts. Today I actually received a BSOD. The only message I pulled from the BSOD before it closed was "Driver Power State Failure"
    This is a newly built system:
    Sabertooth Z77 MB
    i7-3770 LGA1155 CPU
    Geforce GTX 660 Graphics card
    16GB Viper PC3-15000 1866MHz Memory
    1000 Watt Power Supply

    I have gone back through the installation and everything is solidly connected.
    Any help will be appreciated.
    Thank you for your time.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.
    If you are overclocking any hardware, STOP. Reset any changed values back to default.
    Code:
    !sysinfo cpuspeed
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3502
    All your BSOD's were caused by asmthub3.sys
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa80134919a0, fffff80000b9c3d8, fffffa800ccaaac0}
    
    *** WARNING: Unable to verify timestamp for asmthub3.sys
    *** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
    Probably caused by : asmthub3.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80134919a0, Physical Device Object of the stack
    Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800ccaaac0, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    DRIVER_OBJECT: fffffa8010e0ba30
    
    IMAGE_NAME:  asmthub3.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4eb203d0
    
    MODULE_NAME: asmthub3
    
    FAULTING_MODULE: fffff88006156000 asmthub3
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0
    
    STACK_TEXT:  
    fffff800`00b9c388 fffff800`02ef16d2 : 00000000`0000009f 00000000`00000003 fffffa80`134919a0 fffff800`00b9c3d8 : nt!KeBugCheckEx
    fffff800`00b9c390 fffff800`02e91c3c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33ac0
    fffff800`00b9c430 fffff800`02e91ad6 : fffffa80`0d71f0e0 00000000`00f42ef2 00000000`00000000 fffffa80`103d9f28 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`00b9c4a0 fffff800`02e919be : 00000245`403504f7 fffff800`00b9cb18 00000000`00f42ef2 fffff800`02ffe0c8 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9caf0 fffff800`02e917a7 : 000000c6`cbd739c2 000000c6`00f42ef2 000000c6`cbd739cc 00000000`000000f2 : nt!KiTimerExpiration+0x1be
    fffff800`00b9cb90 fffff800`02e7ecca : fffff800`02ff9e80 fffff800`03007cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys
    
    BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !irp fffffa800ccaaac0
    Irp is active with 10 stacks 8 is current (= 0xfffffa800ccaad88)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    >[ 16, 2]   0 e1 fffffa80134919a0 00000000 00000000-00000000    pending
    	       \Driver\asmthub3
    			Args: 00041100 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa8010feda00 00000000 00000000-00000000    pending
    	       \Driver\usbccgp
    			Args: 00041100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cb046a0    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm asmthub3
    start             end                 module name
    fffff880`06156000 fffff880`0617a000   asmthub3 T (no symbols)           
        Loaded symbol image file: asmthub3.sys
        Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
        Image name: asmthub3.sys
        Timestamp:        Thu Nov 03 09:00:32 2011 (4EB203D0)
        CheckSum:         0002C529
        ImageSize:        00024000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Description and link for update here: Driver Reference Table
    ASMedia Technology Inc.

    Also go through this link for more information: Blue Screen: Stop 0x9f - Microsoft Community

    Please remove AVG: AVG | Download tools and utilities

    Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Perform a System File Check:
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow

    Full tutorial here:

    Disk Check on your hard drive for file system errors and bad sectors on it:

    Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.


    Let us know the results.
      My Computer


  3. Posts : 22
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    I have not setup any O.C. on this machine. That doesn't mean there are settings out of wack. I will look into it and run the system checks as you recommend and get back to you.
    Thank you for your time.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Keep us posted.
    Good luck.
      My Computer


  5. Posts : 22
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Ok I had found a couple of settings in the bios that was out of wack. I have got the CPU speed back to 3400. I have completed all your recommendations and have found no issues. I will advise within a week if this issue is solved as the shutdowns were happening at least once a day.
    Thank you for your time.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    No problem, will wait for an update :)
      My Computer


  7. Posts : 22
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    Well there is still a problem. Had a random shutdown and restart a few minutes ago. No BSOD though.
    I was playing my online game when this happened,no warning just everything shut of like flipping the power switch off,then the pc just powered back up.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Upload a snip of summary tab using speccy please
      My Computer


  9. Posts : 22
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    Here is the info you ask for.
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Download GPU Z and post a snip GPU-Z Video card GPU Information Utility
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:51.
Find Us