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Windows 7: BSOD while copying to external HD

05 Oct 2009   #1
birixiote

Windows 7 Ultimate x64
 
 
BSOD while copying to external HD

I am getting a BSOD while trying to copy data to external HD. The bsod error message is something along the line of "display driver failed while trying to reset". I have AMD Phenom X4 2.4Ghz with 8GB memory and Nvidia Gforce 9100 graphics card. Also it is on 64bit Windows 7 RTM.

Any help will be greatly appreciated.

Thanks.


My System SpecsSystem Spec
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05 Oct 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by birixiote View Post
I am getting a BSOD while trying to copy data to external HD. The bsod error message is something along the line of "display driver failed while trying to reset". I have AMD Phenom X4 2.4Ghz with 8GB memory and Nvidia Gforce 9100 graphics card. Also it is on 64bit Windows 7 RTM.

Any help will be greatly appreciated.

Thanks.
B

could you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us so we can analyze ikt.

let us know if you need help with any of this

ken
My System SpecsSystem Spec
05 Oct 2009   #3
Antman

 

DOes the BSOD occur each time you try to copy to the ext HD? If it does, it certainly sounds like you need an updated chipset driver. Followed by a re-install of your video driver.

If these drivers are current, was the chipset driver installed after the video? If yes, re-install the video driver.

Of course, ZigZag is correct. Careful examination of the dump is in order.
My System SpecsSystem Spec
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05 Oct 2009   #4
birixiote

Windows 7 Ultimate x64
 
 

Absolutely. Please see attached the last 3 dumps.

Greatly appreciate your help.
My System SpecsSystem Spec
05 Oct 2009   #5
birixiote

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Antman View Post
DOes the BSOD occur each time you try to copy to the ext HD? If it does, it certainly sounds like you need an updated chipset driver. Followed by a re-install of your video driver.

If these drivers are current, was the chipset driver installed after the video? If yes, re-install the video driver.

Of course, ZigZag is correct. Careful examination of the dump is in order.
The bsod has occurred only when I try to copy to ext HD except for last night. I woke up this morning and I saw my computer was restarted. The restart was caused by a blue screen. So, copying to ext hd is not the only reason it seems like.

Where do i get the chipset driver? I did install the latest driver from Nvidia's site.

Thanks.
My System SpecsSystem Spec
05 Oct 2009   #6
birixiote

Windows 7 Ultimate x64
 
 

After debugging through the windbg i found that nvlddmkm.sys is the culprit. I have the latest drivers from nvidia site which is 191.07, but I was able to reproduce the issue when trying to copy things to external drive. Any ideas how i can fix this issue?
My System SpecsSystem Spec
05 Oct 2009   #7
Antman

 

Quote   Quote: Originally Posted by Antman View Post
...If these drivers are current, was the chipset driver installed after the video? If yes, re-install the video driver...
Check...
My System SpecsSystem Spec
06 Oct 2009   #8
birixiote

Windows 7 Ultimate x64
 
 

hmmm... just checked HP's website (thats where I got my pc), they dont have any drivers for my graphics card for windows 7. Actually, they dont have any drivers for win 7 yet. Checked NVIDIA site as well, they dont seem to have a graphic card driver for Geforce 9100 yet.

One other thing i have found that I am missing the driver for "Coprocessor". I haven't been able to find the driver for it yet. Do you think the missing driver could be causing the issue?

Thanks.
My System SpecsSystem Spec
06 Oct 2009   #9
jcgriff2

Windows 7 - Vista
 
 

Hi -

You may find that your 2007 VMWare installation is causing the trouble when copying to the external HDD, specifically the first driver -
Code:
 
hcmon.sys    Tue Aug 21 18:55:58 2007 (46CB97AE)  -- VMware USB monitor
 
VMkbd.sys          Tue Aug 21 19:24:56 2007 (46CB9E78)
VMNET.SYS          Fri Mar 16 03:06:46 2007 (45FA6C36)
vmnetadapter.sys   Fri Mar 16 03:07:20 2007 (45FA6C58)
vmnetbridge.sys    Fri Mar 16 03:06:57 2007 (45FA6C41)
vmnetuserif.sys    Tue Aug 21 18:58:56 2007 (46CB9860)
vmx86.sys          Tue Aug 21 18:16:32 2007 (46CB8E70)

And this Displaylink USB driver may be an issue -
Code:
 
DisplayLinkUsbPort_5.2.21026.0.sys Mon Apr 06 09:16:48 2009 (49DA2AF0)
Regards. . .

jcgriff2

.
My System SpecsSystem Spec
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 BSOD while copying to external HD




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