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Windows 7: Driver Power State Failure, ntoskrnl.exe?

05 Feb 2013   #11
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 


Wrong way to do specs.
To better help us to help you would you please add your systems specs? Here's how:SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.
It's better now.


My System SpecsSystem Spec
.
06 Feb 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

As per the uploaded zip, the last crash is of 4th of this month, which suggests the display driver is the culprit; and that one is very old.
Code:
fffff880`0f2a8000 fffff880`0ff18780   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Mar 10 04:11:51 2011 (4D78022F)
    CheckSum:         00C7FA55
    ImageSize:        00C70780
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your display driver is NVIDIA GeForce GTX 460M; so you can install this driver hopefully. If not, follow the option two of Drivers - Download NVIDIA Drivers.

Let us know the results.
My System SpecsSystem Spec
06 Feb 2013   #13
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

@Britton30: The "Easy System Specs" link in my sig points to System Info - See Your System Specs so I'm not sure why you say it's the wrong way.

Perhaps, Palladion only posted the Speccy link when you commented, dunno. As of this comment, the system specs are there, so it's moot.

Although....... it does help a lot if members manually update their specs on their forum profile with specific model/type (my case: dv6 6c10us / laptop) - if the mfgr is the member, Home build / type of case. There are subtle differences between desktop and laptop software. Again using my machine as an example, AMD detect gives me AMD catalyst "mobile", although HP distributes the desktop version, so I'm not sure the subtle difference matters there. Other differences for drivers do make a difference, so knowing the details gets to a solution faster. When in doubt, I use the the mfgr drivers as a base and work up from there.

In the future, I'll highlight the use of the link in my sig so people don't miss it.
Quote   Quote: Originally Posted by Britton30 View Post
Wrong way to do specs.
To better help us to help you would you please add your systems specs? Here's how:System Info - See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important
.....
My System SpecsSystem Spec
.

06 Feb 2013   #14
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Nvidia 460M driver:
- NVIDIA DRIVERS 310.90WHQL

GeForce R310 Driver
Version: 310.90 WHQL
Release Date: 2013.01.05
Operating System: Windows Vista 64-bit, Windows 7 64-bit, Windows 8 64-bit
Language: English (U.S.)
File Size: 214 MB

This driver will install on the following GPUs. GeForce 400M series:
GTX 485M, GTX 480M, GTX 470M, GTX 460M , GT 445M, GT 435M, GT 425M, GT 420M, GT 415M, 410M

If you have difficulty installing the driver, try going to Device Manager and uninstall the device (removing software if propmted), then install the updated driver.

You can always get the base driver from Dell if you need to roll back.
My System SpecsSystem Spec
06 Feb 2013   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

For nVIDIA graphics driver install have a look at this post by essenbe.
Nvidia Windows Kernel Mode Driver Stopped responding...Please Help.
My System SpecsSystem Spec
06 Feb 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OP's system specs, if you want.
  • BaseBoardManufacturer = Alienware
  • BaseBoardProduct = M17xR3
  • Processor = Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
  • RAM = 16.0 GB
  • GPU = NVIDIA GeForce GTX 460M (
  • Sound = IDT High Definition Audio CODEC
  • HDD = SAMSUNG HM321HI, 320 GB.
  • Net adapter = Atheros AR8151 PCI-E Gigabit Ethernet Controller, Killer Wireless-N 1103 Network Adapter
  • Keyboard = Standard PS/2 Keyboard
  • Mouse = Synaptics PS/2 Port TouchPad
I cannot comment about cooling etc.
My System SpecsSystem Spec
06 Feb 2013   #17
Palladion

Windows 7 Home Premium 64bit.
 
 

Yeah, not sure about the cooling. When I took the computer apart, I saw long, flat copper strips over some of the computer's components.

I have installed and replaced the nvidia drivers, and thanks everyone for all your help. I'll update you in a few days if it all goes well, or post immediately if I can see through my tears if a BSOD occurs.

Here's a final upload.
My System SpecsSystem Spec
06 Feb 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No new crashes. Apparently a good news.
Let us know how it goes
My System SpecsSystem Spec
06 Feb 2013   #19
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

What enabled you to update the Nvidia drivers this time? Did you follow the excellent instructions in essenbe's post?

The first time you tried to update the driver, you reported:
Quote   Quote: Originally Posted by Palladion View Post
Now this is strange. The nvidia software I downloaded from the provided link is telling me it can't find nvidia hardware inside my laptop. I'm almost 100% sure there's a 460M in here.
The how will help other members understand.

Thanks,

Bill
.
My System SpecsSystem Spec
06 Feb 2013   #20
Palladion

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by Slartybart View Post
What enabled you to update the Nvidia drivers this time? Did you follow the excellent instructions in essenbe's post?

The first time you tried to update the driver, you reported:
Quote   Quote: Originally Posted by Palladion View Post
Now this is strange. The nvidia software I downloaded from the provided link is telling me it can't find nvidia hardware inside my laptop. I'm almost 100% sure there's a 460M in here.
The how will help other members understand.

Thanks,

Bill
.
I didn't know this post existed. Whatever caused the nvidia driver installer to not recognize the fact that there was a 460M either fixed itself, or this was the correct installer this time. I can't say for certain. Wish I could be of more help.

Also, BSOD. Computer was on its best behavior. Subsequent operations following the BSOD were very slow, sluggish, like it wasn't operating at 100%. Diag attached.

EDIT: I did notice that this particular driver installer replaced the previous versions it was trying to install, so in my instance, the issue of needing to go back and uninstall the previous drivers was nonexistent.
My System SpecsSystem Spec
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