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Windows 7: BSOD after heavy computer load involving RAM, MEMORY_MANAGEMENT

04 Feb 2013   #1
AdeptCain

Windows 7 Ultimate x64
 
 
BSOD after heavy computer load involving RAM, MEMORY_MANAGEMENT

Hi,

After getting a new graphics card and SSD for christmas and reformatting after getting the ramnit.gen!A virus, lately I have been getting BSODs and so I started googling for my problem. I found a reccomendation to run driver verifier and send you guys the dump in another post, so I followed the instructions and I will upload the dump here for anyone who knows how to work with them. Just an FYI, I'm not new with computers, and I'm not afraid of getting dirty with them, so you don't have to go easy on instructions to help. Any reccommendations on other things to try would be nice, and a huge thanks in advance for your help.

EDIT: I forgot to say that I get the BSODs usually after running games involving RAM and graphics use, but I also get major problems running Prime95 in Blend, but not problems in Small FFT, so it seems like a memory issue. I was thinking that maybe, because of upgrading to a much more power hungry graphics card, my 500W PSU can't handle it, so I was going to get a Corsair 760i as I've wanted a new PSU for a while and this is an excuse what do you guys think?


My System SpecsSystem Spec
.
04 Feb 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Please follow instructions posted here:

http://www.sevenforums.com/crashes-d...tructions.html

and also here:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Regards,
Golden
My System SpecsSystem Spec
04 Feb 2013   #3
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Driver Verifier I/O Verification violations.

DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.

Quote:
3: kd> lmvm dvdfab
start end module name
fffff880`083bc000 fffff880`083d1000 dvdfab T (no symbols)
Loaded symbol image file: dvdfab.sys
Image path: \SystemRoot\system32\drivers\dvdfab.sys
Image name: dvdfab.sys
Timestamp: Thu Aug 11 04:05:10 2011 (4E4346E6)
Driver Verifier is running on your system, did you intentionally run driver verifier,
if not please deactivate it.

Driver Verifier - Enable and Disable

dvdsub.sys is not a crucial system file, perhaps as a result of a failed program install.

DVDFab - Copy Any DVD to DVDR/PSP/iPod. Fastest DVD Copy Software!

Uninstall this program if installed.

Therefore you can safely remove this problem driver navigate to:

C:\ windows\system32\drivers\

Find dvdfab.sys and either right click and delete or rename to:

dvdfab.sys.old

Hope this helps

Please post back any progress

cheers
Dave

(Sorry deleted thread by mistake)
My System SpecsSystem Spec
.

04 Feb 2013   #4
AdeptCain

Windows 7 Ultimate x64
 
 

Thanks mate

Here's the MGADiag info:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8TPV-7GQFG-DBD9G
Windows Product Key Hash: MxLfpxRaCAq48tlpqf+M/AbU5W0=
Windows Product ID: 00426-068-6408987-86108
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {78E83F81-0802-46B1-9A30-150DCA548E51}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{78E83F81-0802-46B1-9A30-150DCA548E51}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DBD9G</PKey><PID>00426-068-6408987-86108</PID><PIDType>5</PIDType><SID>S-1-5-21-1777010288-1467384679-2587960416</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1605</Version><SMBIOSVersion major="2" minor="7"/><Date>20121025000000.000000+000</Date></BIOS><HWID>60B83507018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-640898-00-3081-7601.0000-3612012
Installation ID: 013935360986250866066832786023379593162173474461023835
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DBD9G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/02/2013 9:18:07 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:26:2012 22:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAAABAAEAAgAEAAAABAABAAEAHKJ+wuh0dxZuNw6aUILgj8wBdhXQ8AuqbMnITtZI1PUgIQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            AMD           POWERNOW
And I'll attach the full zip for the SF Diagnostics Tool.

Again, thanks
My System SpecsSystem Spec
04 Feb 2013   #5
AdeptCain

Windows 7 Ultimate x64
 
 

I'll try uninstalling DVDFab and making sure the driver's gone Northernsoul, see how that goes. Thanks for the quick reply. And once I got the BSoD (which was at bootup, didn't even get to login), I turned off Driver Validator.
My System SpecsSystem Spec
04 Feb 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Theres no problem with the activation - its all good.

Please follow NorthernSouls suggestion and see if you get a new BSOD - if you do, post a fresh SF zip file, and then run a minimum of 7 passes of this to fully test your RAM:

RAM - Test with Memtest86+

Regards,
Golden
My System SpecsSystem Spec
04 Feb 2013   #7
AdeptCain

Windows 7 Ultimate x64
 
 

I'll do some BSoD testing tomorrow, as it's time for bed over here As for memtest, I did 9 runs over the RAM with it a few days ago (ran for about 18 hours) and it didn't come up with a single error. It seems to only fail if it's being used with something else in Windows. Haven't tested on another OS yet.
My System SpecsSystem Spec
04 Feb 2013   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Ok. Are you an MSDN subscriber by any chance? I might have missed something in the MGADIAG report.
My System SpecsSystem Spec
04 Feb 2013   #9
AdeptCain

Windows 7 Ultimate x64
 
 

My father is an MSDN subscriber, so I'm running an MSDN key for Windows. How does MSDN change the report? Is it just the reusable key?
My System SpecsSystem Spec
04 Feb 2013   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Thats fine then, I just wanted to make sure I read the report correctly
My System SpecsSystem Spec
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 BSOD after heavy computer load involving RAM, MEMORY_MANAGEMENT




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