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Windows 7: Multiple BSOD after startup. Occurs after several clean installs

04 Feb 2013   #1
TonyAP09123

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Multiple BSOD after startup. Occurs after several clean installs

For awhile now I have been having BSOD which generally take place after the computer has been shutdown for awhile. System will crash several times, almost always more than once. Sometimes the screen will display the BSOD error, other times the screen completely locks up or looks scrambled?

When clean installing I use dban to wipe the drive and then install drivers based on Dell/Alienware recommendations. However, I really don't know what I'm doing so I could have done it wrong on some or all occasions.


I generally clean install because I think I have some sort of malware. Hopefully that's not the case. Appreciate any help.


My System SpecsSystem Spec
.
05 Feb 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi Tony,

Sorry but your minidump files arent in your zip.
Firstly can you reconfigure windows to collect the correct info
You want "Mini-Dumps"


Dump Files - Configure Windows to Create on BSOD

Also here are the instructions for posting:

Blue Screen of Death (BSOD) Posting Instructions

Cheers

Dave
My System SpecsSystem Spec
05 Feb 2013   #3
TonyAP09123

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the reply. Sorry about the mistake, I had even read the instructions and still did it wrong :/ I have uploaded the file again hopefully I have it right this time.

Attachment 253800
My System SpecsSystem Spec
.

05 Feb 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by TonyAP09123 View Post
Thanks for the reply. Sorry about the mistake, I had even read the instructions and still did it wrong :/ I have uploaded the file again hopefully I have it right this time.

Attachment 253800
Sorry still no .dmp file attached sorry no CIGAR for you

Run it again, but just click GrabAll and wait for each window to open and click off,
also make sure your computer is set to collect minidump files as per tutorials.

Alternatively you could also look at:

C:\ windows\minidump and see if there are .dmp files there, zip and post.

Cheers

Dave
My System SpecsSystem Spec
05 Feb 2013   #5
TonyAP09123

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ah, I ran CCleaner today which was set to clear memory dumps. The minidump folder was empty :/


Should I just wait for the next BSOD and post the logs then?
My System SpecsSystem Spec
05 Feb 2013   #6
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Yes please

Thanks

Dave
My System SpecsSystem Spec
15 Feb 2013   #7
TonyAP09123

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Got one
My System SpecsSystem Spec
15 Feb 2013   #8
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi Tony,

Stop message 0x000000D1 Descriptive text: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Usual cause: An attempt was made to touch pageable memory at a process internal request level (IRQL) that was too high. This is usually caused by drivers using improper addresses. Kernel-mode drivers are forbidden to access pageable memory at a high IRQL

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {fffffa8013e50004, 2, 0, fffffa800ed5c2ff}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Quote:
fffff880`08aa3228 fffff880`0491c311Unable to load image EpfwLWF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EpfwLWF.sys
*** ERROR: Module load completed but symbols could not be loaded for EpfwLWF.sys
EpfwLWF+0x2311
fffff880`08aa2ca0 fffff880`017d6000Unable to load image epfwwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
fffff880`08aa2908 fffff880`066382b5Unable to load image epfw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfw.sys
*** ERROR: Module load completed but symbols could not be loaded for epfw.sys
epfw+0x1f2b5
Please remove ESET smart security as this is causing issues.
Install Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software. And it has a smaller footprint:

Quote:
fffff880`08aa48a8 fffff880`02dba7a7Unable to load image tapstrong.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tapstrong.sys
*** ERROR: Module load completed but symbols could not be loaded for tapstrong.sys
tapstrong StrongVPN Adapter Kernel 7/31/2012 1:28:55 PM
This is related to your VPN, please ask the VPN providers to look into it as this may have something to do with the VPN client, or update your subscription and or the program.

Quote:
fffff880`08aa4418 fffff880`01085547Unable to load image iaStorV.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorV.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorV.sys
iaStorV+0x56547
Refers to: Intel Matrix Storage Manager driver, now is the Rapid Storage Technology (RST) driver)
Please update your drivers here:

Run System File Checker to check the integrity of all Windows 7 system files:

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt

Please consider updating your system bios.

[BIOS Information (Type 0) - Length 24 - Handle 0000h]
Vendor Alienware
BIOS Version A11
BIOS Starting Address Segment f000
BIOS Release Date 02/09/2010
BIOS ROM Size 400000

Please post back after you have installed all updates etc with any progress or if you experience another BSOD.

Cheers

Dave
My System SpecsSystem Spec
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 Multiple BSOD after startup. Occurs after several clean installs




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