Windows 7: IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

er111a · 05 Feb 2013

Hello!

A friend asked me to help fix his PC he is having *a lot* of BSOD and seem to occur when using chrome.
Thanks for the help!

edit: attached the .zip

Arc · 05 Feb 2013

er111a,

It is Trend Micro Internet Security/ Housecall scanner.

Code:

fffff880`089f39d8  fffff880`04d60c95Unable to load image \SystemRoot\system32\DRIVERS\tmcomm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tmcomm.sys
*** ERROR: Module load completed but symbols could not be loaded for tmcomm.sys
 tmcomm+0x6c95

Description here: Driver Reference Table - tmcomm.sys

Uninstall Trend Micro. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also, intel Rapid Storage is contributing to the crashes.

Code:

fffff880`089f3fd8  fffff880`0105b7aaUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x517aa
-----------------------------------------------------------------------------------------------
fffff880`0100a000 fffff880`013ae000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Wed Nov 30 09:09:19 2011 (4ED5A567)
    CheckSum:         0009778C
    ImageSize:        003A4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download and install this one.

Let us know thr results; and next time upload your MSINFO32.nfo file.

Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

er111a · 08 Feb 2013

The problems seem to be fixed! Here is the info you asked for attached.

Arc · 09 Feb 2013

Quote: Originally Posted by er111a

The problems seem to be fixed! Here is the info you asked for attached.

That's apparently a good news. Update the thread with the subsequent results after a few days, or after another crash.

Windows 7: IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe problems?