BSOD after upgrading memory from 512 to 2GB on laptop

DaveJames · 05 Feb 2013

*I am new and welcome positive education on forum etiquette.
I recently upgraded a Toshiba Satellite laptop to 2gb memory from 512. Both sticks are identical. They were purchased within the same package. I also installed Win 7 Prem on the HDD that was originally built with Vista Basic. Once in a while I get a BSOD. I downloaded the windbg, and to be honest got very lost on the symbols instructions. I ran a memory test as that seemed to be the only change. It did not find any errors. The Computer>System Properties reads the 2gb newly installed memory. However, when I go into the BIOS, it says System Memory 633 kb.
-My question is do I need to reset the BIOS when aftergrading the memory? I used the Grab All tool to capture the .dmp file. I have also attached my system info to my Seven Forum profile.
If you can kindly provide me some guidance I would greatly appreciate it. I have read the threads and did not come to a conclusion. Thank you in advance.

Arc · 05 Feb 2013

DaveJames,

Install Service pack 1.

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17118.x86fre.win7_gdr.120830-0334

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Test your RAM modules for possible errors.

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, 341a001, 1ead, c0402000}

Probably caused by : memory_corruption ( nt!MiLocateWsle+c1 )

Followup: MachineOwner
---------

How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results. Also, dont you use any antivirus?

DaveJames · 05 Feb 2013

Thank you Arc for the reply. I will follow you guidance. Yes, anti virus is on the schedule. Everything is at fresh install to date. Win 7 and memory upgrade is about 2 weeks old. I have only installed office to date. Virus program has not yet been installed.

Arc · 05 Feb 2013

Do the memtest first then. Do everything else after getting the results.

DaveJames · 06 Feb 2013

Hi ARC,
I completed the Service Pack 1 update. I have not had any BSODs since then. The mem diag was clean. I appreciate your help.

Arc · 06 Feb 2013

DaveJames said:

Hi ARC,
I completed the Service Pack 1 update. I have not had any BSODs since then. The mem diag was clean. I appreciate your help.

Good news :)
If there are any further issue, let us know.