Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dell 1764 random BSODs (ntkrnpamp.exe, crcdisk.sys)

11 Feb 2013   #41
brumgav

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok driver verifier just enabled.

I had done a short test on seagate dos tools which passed so will do the long test later.

What virus scan do u suggest. I have done MBAR, MBAM, Windows defender etc


My System SpecsSystem Spec
.
11 Feb 2013   #42
brumgav

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Took a while to get back on long enough to create this .zip but here it is anyway
My System SpecsSystem Spec
11 Feb 2013   #43
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Disable DV now ..... it was just a test before I can say it .....
In almost all dumps, I got one thing common, and that is
Code:
Probably caused by : hardware ( nt!KiKernelCalloutExceptionHandler+e )
And, I earlier pointed out that all number of different port errors. As it is not a virus/ BIOS rootkit (depending on your scan results) I am afraid to say, very afraid to say, that something really wrong is going here.

It is a laptop, that means it is a OEM license, tagged with the motherboard. That knowledge makes me even afraid to say what I am thinking. I wish some other person will have a look, and if somebody else also think in my way, .......

I wish what I am thinking is wrong, but taking everything in account, it comes out to be a failing motherboard.

Can you search for a BIOS update, from the manufacturer's site?
Code:
BIOS Version/Date    Dell Inc. A13, 29/03/2011
If the BIOS update work there, hopefully!
My System SpecsSystem Spec
.

11 Feb 2013   #44
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks for the Speccy report. What sticks are in the machine now, one or two, the original sticks or your partners? It might not be the memory, but the slot. Thanks.

Quote   Quote: Originally Posted by brumgav View Post
I've ruled out the memory, just remembered my partners laptop is an i5 and on checking the memory is compatible....so swapped them over and within a few minutes I got a BSOD so at least that has ruled memory out.
My System SpecsSystem Spec
11 Feb 2013   #45
brumgav

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have the A13 BIOS, have had that updated from the beginning.

The memory sticks in now are from the other laptop and its 2 sticks.

It does look increasing like motherboard failure doesn't it

I'm trying to run Windows Defender Offline but it keeps stopping and saying the service has stopped. Usually sometime aftet about 10 minutes
My System SpecsSystem Spec
11 Feb 2013   #46
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

There are a few anomolies when I look @ Speccy...

Dates could be a US/UK thing mm/dd/yyy vs. dd/mm/yyyy - but please check that your system date is correct.

OS Install Date - 06/02/2013

Uptime
-Current Session
--Current Time: 11/02/2013 10:50:21
--Last Boot Time: 11/02/2013 10:45:51

Battery
-Battery Charge %: 83 %
-Battery State: Unknown status
-Remaining Battery Time: Unknown

Recommend:
- Remove the battery and run on AC only
- Turn off hibernation, reboot (you can turn it back on later if you need it)
-- In an elevated cmd prompt enter: powercfg -h off
- In Dev Mgr: disable Intel Management Engine Interface

These are shots n the dark - they might help, they can't hurt.

Bill
.
My System SpecsSystem Spec
11 Feb 2013   #47
brumgav

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I'll give them a try. Thanks
My System SpecsSystem Spec
11 Feb 2013   #48
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by brumgav View Post
.....The memory sticks in now are from the other laptop and its 2 sticks.
Ok, thanks. When you were running memtest, you had an issue whre BSODs would not let you boot, so you pulled a stick. I would remove the stick from that slot and run with limited memry for a while.

Quote   Quote: Originally Posted by brumgav View Post
1st stick in memory slot 1 completed 6 passes with no errors. Swapped stick 1 with stick 2 but using the same memory slot, currently done 4 passes with no errors. What does seem strange is this memory stick seems to be taking longer to test.
Quote   Quote: Originally Posted by brumgav View Post
.....So I switched off and reinstalled all the RAM and rebooted but straight away I got a BSOD, this has happened repeated now about 8 times and I'm unable to load windows....
Quote   Quote: Originally Posted by brumgav View Post
I've managed to get the laptop started. I took out the RAM stick that was last tested (for 10 hours) and it booted up straight away but then rebooted once windows was fully loaded after about 20 seconds.
My System SpecsSystem Spec
11 Feb 2013   #49
brumgav

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks guys. Tried everything now but still no joy so just going to give up and admit defeat.

Thanks again for all the help.

Gavin
My System SpecsSystem Spec
Reply

 Dell 1764 random BSODs (ntkrnpamp.exe, crcdisk.sys)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Dell Inspirion 1764 WebCam and Monitor Problems
I have a laptop that is used as a desktop it never leaves my desk the webcam doesnít work and if the lid portion of the computer is moved the screen gets lines or gets black I believe itís a short. What else could be wrong with it?
Graphic Cards
Dell 1764 power problem
I have a Dell here, a 1764, win7, i7. the screen had issues like distortion and blinking on and off. under keyboard bezel, the wire harness for the lcd connection is visible. I could bend the wire, and make the screen issue happen. I ordered a new harness, and installed it. there are only 4...
Hardware & Devices
Random BSODs Caused by Random Files with Differing Stop Codes
Since 16 Feb 2013 to today 22 Feb 2013 I've been getting Blue Screens; these appear to be completely random each time with different stop codes and (according to Blue Screen Veiw) are caused by different files. For example; Caused by ntkrnlpa.exe or atikmdag.exe, or ks,sys, or USBPORT.SYS, or...
BSOD Help and Support
Crash on Standby When Wifi Is Connected - Dell Inspiron 1764
Hello everyone, Here's the problem. My Dell Inspiron 1764 just started crashing every time I put it into standby. Screen will go blank, as expected. But, the HD will continue to spin for about 5 min, then the machine shuts down. It does this most times if I hibernate as well. Here's the...
BSOD Help and Support
why am i getting bsods on my new dell?
I keep getting bsod on my new xps 15. I got it within the first few minutes of opening the laptop. All i have is stuff from download.com,cnet, and adobe.com.
BSOD Help and Support
Need help, new Inspiron 1764 program installs not wkng
Hi, Installing programs on new Inspiron 1764, everything was going along fine until we found what seemed like random files on the D and C drive which we moved from D to desktop (and got a message that only an administrator could move those files) We thought we were the administrator of our...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 14:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App