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Windows 7: BSOD on Windows 7 Don't know the exact reason

06 Feb 2013   #1
pesttest

Windows 7 Ultimate x64
 
 
BSOD on Windows 7 Don't know the exact reason

Hello all at SevenForums,

Bellow is my system information. The system is not too old (6-7 months), seems strange to get a BSOD.


Let me know if anybody needs more info to help me out

The required SF Diagnostics has been attached in the zip file.


My System SpecsSystem Spec
.
06 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Please remove the following with Revo Uninstaller Free. Use Advanced mode to uninstall so you're allowed to remove registry leftover of the program.
Code:
Start Menu\Programs\Quick Heal Internet Security	Public:Start Menu\Programs\Quick Heal Internet Security	Public
Please use Microsoft Security Essentials for the time being.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it:Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.Install all updates including Service Pack 1:Here are the usual causes of your bug checks:
Code:
BugCheck 7F, 
STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP  

Usual causes:  Memory corruption, Hardware (memory in particular), 
Overclocking failure, Installing a faulty or mismatched hardware 
(especially memory) or a failure after installing it, 3rd party firewall, 
Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, 
Incompatible storage devices, Overclocking, Virus scanner, Backup tool, 
Bad motherboard, Missing Service Pack

BugCheck E1, 
STOP 0x000000E1: WORKER_THREAD_RETURNED_AT_BAD_IRQL  

Usual causes:  Device driver
Let us know if this has helped in anyway.

BSOD BUGCHECK SUMMARY

Code:
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\Yusra\Downloads\SF_06-02-2013\SF_06-02-2013\020613-28017-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 0:10:27.313
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BugCheck 7F, {8, 80050033, 406f8, fffff8000327e204}
BugCheck Info:  UNEXPECTED_KERNEL_MODE_TRAP (7f)
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_VRFK_nt!KiDoubleFaultAbort+b2
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: 2294
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\Yusra\Downloads\SF_06-02-2013\SF_06-02-2013\020613-33774-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 1:13:48.653
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
BugCheck E1, {fffff800035c5504, 2, fffffa800799b820, fffffa800799b820}
BugCheck Info: WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)
BUGCHECK_STR:  0xE1
FAILURE_BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0
PROCESS_NAME:  System
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: 2294
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
06 Feb 2013   #3
pesttest

Windows 7 Ultimate x64
 
 

Hey there,
will check on the suggested steps and update here

thanks
My System SpecsSystem Spec
.

06 Feb 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good luck, keep us updated.
My System SpecsSystem Spec
08 Feb 2013   #5
pesttest

Windows 7 Ultimate x64
 
 

Hello,

after removing Quick Heal, no BSOD as yet. hopefully its solved. It was my perception that BSOD is a driver issue.
hope for the best.

thanks.
My System SpecsSystem Spec
08 Feb 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

No problem. Let us know how things are after a week.
My System SpecsSystem Spec
16 Feb 2013   #7
pesttest

Windows 7 Ultimate x64
 
 

no BSOD ever-since QuickHeal was removed! I would conclude that, it was just the "anti-virus" which loaded the system and hence the BSOD
My System SpecsSystem Spec
16 Feb 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

Just post if you have them again
My System SpecsSystem Spec
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