BSOD often playing Games (Civ5, COD MW3) 0x0000003b


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD often playing Games (Civ5, COD MW3) 0x0000003b


    Hi,

    SYSTEM_SERVICE_EXCEPTION+ ntoskrnl.exe+7efc0 is the error displayed cannot seem to put the culprit to rest

    Had 4 of these over last two months each time playing games, each time memtested overnight- passed
    done various checks all seem to get nowhere these usually happen after about a couple of hours into the games and then play for weeks on end without problems

    Drivers - i hope/believe all are up to date - read a few times this above error is related to a graphics driver

    Antivirus Microsoft security essentials - scanned Full -Nothing found

    any Help on getting to the bottom of this would be appreciated
      My Computer

  2.   My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8T4YH-KM9TB-4PY2W
    Windows Product Key Hash: WoIzABGnhIILQfDi6my3D0qPYn4=
    Windows Product ID: 00426-OEM-8992662-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {E5444F9C-5FC8-4B68-9C01-810B218568BC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E5444F9C-5FC8-4B68-9C01-810B218568BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4PY2W</PKey><PID>00426-OEM-8992662-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-1791959029-290890049-3292668388</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V22.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20121012000000.000000+000</Date></BIOS><HWID>057F3A07018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600016-02-2057-7601.0000-3372012
    Installation ID: 013250322265020956293910000172216634059833008964353174
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4PY2W
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 06/02/2013 21:29:59
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:23:2013 10:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAMAAAABAAEAAgACAAAAAQABAAEAHKLmJDx/TjTOekxKwCaQDd6IkLTqELpkAtA=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            AMD           POWERNOW
      BGRT            ALASKA        A M I
      SLIC            MSI_NB        MEGABOOK
      My Computer

  4.    #4

    Could you explain why you have a Sony Retail key for a custom build?
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    are you saying my copy of windows 7 x64 is the reason for the bsod? without the implication of the above?
      My Computer

  6.    #6

    Yes, it seems some hacker tools may have been used, your Windows license points to OEM_SLP key which means that it only comes pre-installed with Sony computers.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Please close the thread im going to reinstall
      My Computer


 

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