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Windows 7: BSOD while web browsing and after restoring from Sleep mode

09 Feb 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There are some problems with the latest version.


My System SpecsSystem Spec
.
15 Feb 2013   #12
generalerror

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I updated the nvidia driver to the latest version, and things seemed fine after that. Thought it was all solved.
But just experienced another BSOD now. I've attached the relevant files. Thanks for your help again
My System SpecsSystem Spec
15 Feb 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Performed the rest of the steps?
My System SpecsSystem Spec
.

15 Feb 2013   #14
generalerror

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

McAfee came preloaded on the laptop and the laptop is brand new. Is it likely that McAfee is the cause? I am in the process of removing it now though
My System SpecsSystem Spec
15 Feb 2013   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Most probably. If you search our forum you will see many threads solved by removing mcafee.

Here's a recent one for reference: BSOD when play dustforce, assassin's creedError is Driver_IRQ_Not_Less

I reckon Norton and McAfee both causing BSOD-s when restoring a system from sleep mode.
My System SpecsSystem Spec
15 Feb 2013   #16
generalerror

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you for helping me out again. I've removed McAfee as instructed, installed Microsoft Security Essentials and Malwarebytes, run both scans, found nothing in both. Also I've reduced items at start up. Guess I'll now wait and see if there will be another BSOD.
My System SpecsSystem Spec
15 Feb 2013   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

No problem. Just post if you get bsod again.
My System SpecsSystem Spec
19 Feb 2013   #18
generalerror

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi again Koolkat
I turned the laptop on, and 30 minutes into web browsing and BSOD occurred again.
Here are the dump files. This zip includes all the previous dump files as well. Thanks again for your help
My System SpecsSystem Spec
19 Feb 2013   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Let's run driver verifier and see if it catches any misbehaving drivers:Is your laptop within warranty?
My System SpecsSystem Spec
19 Feb 2013   #20
generalerror

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

thanks, I will run Driver Verifier. yes the laptop is well within warranty, it's less than a month old
My System SpecsSystem Spec
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 BSOD while web browsing and after restoring from Sleep mode




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