BSOD while web browsing and after restoring from Sleep mode

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  1. Posts : 15,026
    Windows 10 Home 64Bit
       #11

    There are some problems with the latest version.
      My Computer


  2. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    I updated the nvidia driver to the latest version, and things seemed fine after that. Thought it was all solved.
    But just experienced another BSOD now. I've attached the relevant files. Thanks for your help again
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #13

    Performed the rest of the steps?
      My Computer


  4. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    McAfee came preloaded on the laptop and the laptop is brand new. Is it likely that McAfee is the cause? I am in the process of removing it now though
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #15

    Most probably. If you search our forum you will see many threads solved by removing mcafee.

    Here's a recent one for reference: BSOD when play dustforce, assassin's creedError is Driver_IRQ_Not_Less

    I reckon Norton and McAfee both causing BSOD-s when restoring a system from sleep mode.
      My Computer


  6. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    Thank you for helping me out again. I've removed McAfee as instructed, installed Microsoft Security Essentials and Malwarebytes, run both scans, found nothing in both. Also I've reduced items at start up. Guess I'll now wait and see if there will be another BSOD.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #17

    No problem. Just post if you get bsod again.
      My Computer


  8. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    Hi again Koolkat
    I turned the laptop on, and 30 minutes into web browsing and BSOD occurred again.
    Here are the dump files. This zip includes all the previous dump files as well. Thanks again for your help
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #19

    Let's run driver verifier and see if it catches any misbehaving drivers:

    Is your laptop within warranty?
      My Computer


  10. Posts : 26
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    thanks, I will run Driver Verifier. yes the laptop is well within warranty, it's less than a month old
      My Computer


 
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