New
#11
There are some problems with the latest version.
I updated the nvidia driver to the latest version, and things seemed fine after that. Thought it was all solved.
But just experienced another BSOD now. I've attached the relevant files. Thanks for your help again
McAfee came preloaded on the laptop and the laptop is brand new. Is it likely that McAfee is the cause? I am in the process of removing it now though
Most probably. If you search our forum you will see many threads solved by removing mcafee.
Here's a recent one for reference: BSOD when play dustforce, assassin's creedError is Driver_IRQ_Not_Less
I reckon Norton and McAfee both causing BSOD-s when restoring a system from sleep mode.
Thank you for helping me out again. I've removed McAfee as instructed, installed Microsoft Security Essentials and Malwarebytes, run both scans, found nothing in both. Also I've reduced items at start up. Guess I'll now wait and see if there will be another BSOD.
Hi again Koolkat
I turned the laptop on, and 30 minutes into web browsing and BSOD occurred again.
Here are the dump files. This zip includes all the previous dump files as well. Thanks again for your help
Let's run driver verifier and see if it catches any misbehaving drivers:
Is your laptop within warranty?
thanks, I will run Driver Verifier. yes the laptop is well within warranty, it's less than a month old