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Windows 7: Boot issues, Restart during Windows logo

07 Feb 2013   #1
Mariusmssj

Windows 7 64 Ultimate
 
 
Boot issues, Restart during Windows logo

Hey guys,

I am trying fix friends PC that has an odd issue. When you turn it on it gets to Windows logo animation and at the beginning of the animation it just restarts.

I loaded a Windows 7 image and tried the start-up repair but that gave no results so I thought I'll heck out the bootcat.cache file in C:\Windows\system32\CodeIntegrity but when I tried that I got this:


I'm not sure what to do now. Any suggestions?

Thank you


My System SpecsSystem Spec
.
07 Feb 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You see a BSOD after showing boot animation? ....you should see it!
Boot into advanced boot options and select "Disable Automatic Restart on System Failure"
Advanced Boot Options

What's on bsod?
My System SpecsSystem Spec
07 Feb 2013   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Mariusmssj View Post
Hey guys,

I am trying fix friends PC that has an odd issue. When you turn it on it gets to Windows logo animation and at the beginning of the animation it just restarts.

I loaded a Windows 7 image and tried the start-up repair but that gave no results so I thought I'll heck out the bootcat.cache file in C:\Windows\system32\CodeIntegrity but when I tried that I got this:


I'm not sure what to do now. Any suggestions?

Thank you
You did

DIR C:

But in winre drive letters are different! You probably have to do DIR D:
My System SpecsSystem Spec
.

07 Feb 2013   #4
Mariusmssj

Windows 7 64 Ultimate
 
 

My friend was saying that he got few BSODs during the week and then it just refused to boot. And no once animation starts the PC just restarts no BSOD.

Ok Disabled the automatic restart and this the BSOD message:
My System SpecsSystem Spec
07 Feb 2013   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

So there is a bsod... but he didn't see it because it was shown for 0.1 second.
STOP 0x0000007B code (INACCESSIBLE_BOOT_DEVICE)

So boot process can't find the disk. What did you do just prior to problems?
update disk driver?
changed from ide to ahci mode?
changes things in bios?
My System SpecsSystem Spec
07 Feb 2013   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Boot into windows recover environment->command prompt
Code:
bootrec/fixmbr
bootrec/fixboot
chkdsk/f  D:
Replace D with actual drive letter of windows partition. So do DIR D:, DIR E: first.
All errors repaired? Run chkdsk command again. No errors?
My System SpecsSystem Spec
07 Feb 2013   #7
Mariusmssj

Windows 7 64 Ultimate
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
So there is a bsod... but he didn't see it because it was shown for 0.1 second.
STOP 0x0000007B code (INACCESSIBLE_BOOT_DEVICE)

So boot process can't find the disk. What did you do just prior to problems?
update disk driver?
changed from ide to ahci mode?
changes things in bios?
Well I am not sure, It was able to boot under safe mode. Then I tried the normal start-up repair and after that it began crashing on the boot.
I set the BIOS now to optimized defaults but still crashes.
My System SpecsSystem Spec
07 Feb 2013   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Mariusmssj View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
So there is a bsod... but he didn't see it because it was shown for 0.1 second.
STOP 0x0000007B code (INACCESSIBLE_BOOT_DEVICE)

So boot process can't find the disk. What did you do just prior to problems?
update disk driver?
changed from ide to ahci mode?
changes things in bios?
Well I am not sure, It was able to boot under safe mode. Then I tried the normal start-up repair and after that it began crashing on the boot.
I set the BIOS now to optimized defaults but still crashes.
Stupid! Now you don't know the previous settings.


startup repair doesn't find find any errors, click "view diagnostics results" .status 0x0 means no error.

So boot to safe mode did work... now it doesn't anymore? Where does it crash?
My System SpecsSystem Spec
07 Feb 2013   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
Well I am not sure, It was able to boot under safe mode. Then I tried the normal start-up repair and after that it began crashing on the boot.
So it didn't crash at all before doing staartup repair? Why did you do startup repair?
My System SpecsSystem Spec
07 Feb 2013   #10
Mariusmssj

Windows 7 64 Ultimate
 
 

Odd Pressing F8 now gives this:
My System SpecsSystem Spec
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 Boot issues, Restart during Windows logo




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