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Windows 7: BSOD on Acer Aspire 5741G Notebook

08 Feb 2013   #1
philmickelson

Windows 7 64 bit
 
 
BSOD on Acer Aspire 5741G Notebook

Since 1 month I have trouble with Bluescreens and I donīt know what to do. They show up pretty randomly. I have checked already the ram and 500Gb HDD. I already installed a new audio driver and it is still coming up.

Please help me! I attached all dump files I had. I already set the whole notebook back to original status after saving my data externally...


Thanks phil


My System SpecsSystem Spec
.
08 Feb 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please do the following, update your BIOS (bios can be found on the computer manufacturers website, upgrade to service pack 1 It contains a number of stability and security updates that will help stabilize your pc:

Learn how to install Windows 7 Service Pack 1 (SP1)

also pleas update your graphics card driver it is very old:

Code:
nvlddmkm    Wed Apr 07 09:01:32 2010 (4bbc822c)    00b44721        nvlddmkm.sys
update your Intel storage driver:

Code:
iaStor      Thu Dec 17 13:41:59 2009 (4b2a7b77)    00091a1b    None    iaStor.sys
My System SpecsSystem Spec
08 Feb 2013   #3
philmickelson

Windows 7 64 bit
 
 

Hi,

thanks for your help this was pretty good so far. So I managed to download and install all drivers and bios. One question about the Intelstorage driver. The one I have is the newest for Win 7-64 bit which is my OS. The download center shows a newer version for Windows 7*. Can I use this because it is from 2012 instead of 2009. What does the star mean?

So do you think there will not be BSOD anymore?

Cheers Phil and thanks again
My System SpecsSystem Spec
.

11 Feb 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I Am not entirely sure what the star means but It should be compatible with your version of windows and installing the one on the site cant do to much harm, If it does simply uninstall it.
My System SpecsSystem Spec
12 Feb 2013   #5
philmickelson

Windows 7 64 bit
 
 

Here is the newest dump file. After updating everything it worked well for 3 days and today another blue screen...

Please help me with this...

Cheers phil
My System SpecsSystem Spec
12 Feb 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Ok had a look at your new dump file and it looks like it is being caused by your graphics card driver, If you could up date it, the current driver you have installed has been known to cause problems, you can find the drivers here:
Drivers | GeForce
My System SpecsSystem Spec
12 Feb 2013   #7
philmickelson

Windows 7 64 bit
 
 

All right I finally have the newest driver. Let see how long this will last...

Thanks Phil
My System SpecsSystem Spec
12 Feb 2013   #8
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Hopefully permanently, or at least until the hardware becomes so obsolete it is no longer capable of doing what you need it to do.
My System SpecsSystem Spec
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 BSOD on Acer Aspire 5741G Notebook




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