Windows 7: Computer freezing a lot

I feel something is wrong with my explorer.exe because it seems to freeze and then just lock up my whole system. I am not getting blue screens, but I am forced to restart the PC every time.

Hi er111a,

Please run 'Hardware Diagnostics' to confirm 'Hardware functionality': http://dell.to/OUGnqT
- Capture and share the details of 'error(s)' if any

If no 'hardware issues' are detected, please run 'SFC Scannow' and share the CBS.log file for further investigation: SFC /SCANNOW Command - System File Checker

Do reply with the findings; would be glad to assist.

Here it is! The first test found nothing wrong.

Hi er111a,

Glad that the 'System Hardware' passed the 'Diagnostics'.
The attached file 'sfcdetails.zip' does not have any information. Please re-check and share the 'logs' again.

Do reply with the findings; will take it forward from there.

Do what now?

Hi er111a,

You may navigate to the 'CBS.log' file using the path C:\Windows\Logs\CBS\CBS.log > Copy 'CBS.log file' to your desktop and open it in notepad > You may attach this file in your post

You may also follow 'Option 3' in this tutorial to capture the information: SFC /SCANNOW Command - System File Checker

Ntfs.sys Ntfs.sys+133a5 fffff880`0140f000 fffff880`015b2000 0x001a3000 0x5040d4c6 8/31/2012 11:14:14 AM
ntoskrnl.exe ntoskrnl.exe+751e9 fffff800`0320f000 fffff800`037f6000 0x005e7000 0x50e79935 1/4/2013 11:08:37 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18044 (win7sp1_gdr.130104-1431) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe
These seem to be the main problems. Whenever I am putting the computer to sleep it crashes and if it doesn't crash then it'll crash when I start it up. I'm really unsure what is causing the problems because this only started after having the Studio XPS for about 8 months or so.
Thank you for the help!
-er111a

I tried to attach the log. However, it is much to big for this forum

Anyone?

Hi er111a,

Thank you for updating us with the status.

The 'mini-dump' is missing from the attached file. Please ensure that 'Windows' in your system is configured to create a dump on 'Blue screen': Dump Files - Configure Windows to Create on BSOD

Also follow the steps in the following tutorial to capture and share the files again: Blue Screen of Death (BSOD) Posting Instructions

With the limited information, I found that you have 3 anti-virus software installed in the notebook. This is a potential cause for the 'Blue screen errors' (Not more than 1 anti-virus is required).

Code:

Start Menu\Programs\avast! Free Antivirus
Start Menu\Programs\Bitdefender 2012
Start Menu\Programs\McAfee Security Scan Plus

Please install the following 'uninstaller tools' to remove these programs one by one:
- Click http://files.avast.com/files/eng/aswclear.exe > Follow through with the on-screen instructions > Restart the system
- Install http://www.bitdefender.com/files/Kno...stall_Tool.exe > Restart the system
- Click http://download.mcafee.com/products/...tches/MCPR.exe > Install the file > Restart the system
- Click Microsoft Security Essentials - Microsoft Windows to download and install the file. This is a free 'anti-virus' from 'Microsoft' (Use it to see if it fixes the errors)

Hope this helps. Do reply with the findings; would be glad to assist.