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Windows 7: BSOD watching videos and/or useing firefox

09 Feb 2013   #1
hansbrix

windows 7 64bit
 
 
BSOD watching videos and/or useing firefox

I have got BSOD a few times when watching videos and browsing the internet.
On the BSOD i read
IRQL_NOT_LESS_OR_EQUAL but i could not get any more
info as i was googling to find help and found this forum. I made the zip as instructed.
thank you for your time and help




My System SpecsSystem Spec
.

09 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SevenForums.

Please remove Avira with its Removal tool: Avira AntiVir Removal Tool - Download

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Code:
athrx
start             end                 module name
fffff880`04cf9000 fffff880`04fad000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Wed Jan 11 10:47:50 2012 (4F0D1476)
    CheckSum:         002B8FEC
    ImageSize:        002B4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:If its wireless, match your device from here:If its not a wireless, match your device from here:Go to this link: Intel® Driver Update Utility check the system for latest updates.

Download and install them one by one.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:
Disk Check on your hard drive for file system errors and bad sectors on it.# make sure you are not running out of Hard drive space.

Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.Let us know the results.
My System SpecsSystem Spec
10 Feb 2013   #3
hansbrix

windows 7 64bit
 
 

The Removal tool does not remove Avira so i used Revo Uninstaller.
Did everything you said if i don't have anymore BSOD in the next week or so i will mark as solved.
Thank you koolkat77
My System SpecsSystem Spec
.


10 Feb 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Look forward to your results.
My System SpecsSystem Spec
24 Feb 2013   #5
hansbrix

windows 7 64bit
 
 

2 weeks and no problems so i am marking it as solved thank you for your help koolkat77
My System SpecsSystem Spec
24 Feb 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for letting us know.

Safe surfing
My System SpecsSystem Spec
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 BSOD watching videos and/or useing firefox




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