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Windows 7: BSOD randomly appearing, BCCode 1000007e

10 Feb 2013   #1
andyITA

Windows 7 home premium 64bit
 
 
BSOD randomly appearing, BCCode 1000007e

Hello,
I have bought a laptop Acer Aspire 5551 SH 2 months ago and it worked like a charm till yesterday when I started experiencing very odd screen freeze and then BSOD and restart.

Windows has come up with this error:


I don`t suspect it overheating because coretemp indicates a max of 52 degrees Celsius when I am running more programs simultaneously.
I have not changed anything lately on my laptop regarding hardware nor drivers or anything....

Any ideas regarding my issue from what windows shows in it-s error ?
For example now the laptop is running perfectly normal for like 50 mins.....and out of nowhere I may get that screen freeze followed by BSOD and restart.

Please help guys...


My System SpecsSystem Spec
.
10 Feb 2013   #2
Dinesh

Windowsฎ 8 Pro (64-bit)
 
 

Can you please follow the posting guide as instructed here: http://www.sevenforums.com/crashes-d...tructions.html

As stated in the above article, we would require the system information to begin analysis and proceed with the solution.

Thanks,
Dinesh
My System SpecsSystem Spec
10 Feb 2013   #3
andyITA

Windows 7 home premium 64bit
 
 

Okey I read the instructions and attached the info needed.
My System SpecsSystem Spec
.

11 Feb 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Remove Eset Antivirus, it's causing BSOD-s for you:If the removal tool does not work, use the free version of Revo Uninstaller to uninstall Eset:Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
Code:
Version	6.1.7600 Build 7600
Install all updates including Service Pack 1:Daemon Tools:
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO
Let us know the results and further BSOD reports.

BSOD BUGCHECK SUMMARY

Code:
**********************SF_10-02-2013\021013-20186-01.dmp*************************
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800810f8f2, fffff8800312b978, fffff8800312b1d0}

Probably caused by : eamonm.sys ( eamonm+78f2 )

Followup: MachineOwner
---------
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**********************SF_10-02-2013\021013-20030-01.dmp***********************
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880024f68f2, fffff88002dd5978, fffff88002dd51d0}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fltmgr.sys - 
Probably caused by : eamonm.sys ( eamonm+78f2 )

Followup: MachineOwner
---------
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
************************SF_10-02-2013\011313-19640-01.dmp*************************
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880024e98f2, fffff88002db9978, fffff88002db91d0}

Probably caused by : eamonm.sys ( eamonm+78f2 )

Followup: MachineOwner
---------
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
My System SpecsSystem Spec
11 Feb 2013   #5
andyITA

Windows 7 home premium 64bit
 
 

thank you a lot for the help....I really really appreciate your effort. The best support forum ever !
My System SpecsSystem Spec
11 Feb 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good luck and keep us posted.
My System SpecsSystem Spec
16 Feb 2013   #7
andyITA

Windows 7 home premium 64bit
 
 

well what can I say....my laptop is working perfectly now....I can`t thank you enough
My System SpecsSystem Spec
16 Feb 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's great

Wait for 1 more week before marking the thread as solved.
My System SpecsSystem Spec
28 Feb 2013   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

Be sure to post should there be any issues
My System SpecsSystem Spec
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